@totalwireless This is impressive. Charge me twice for something and when I try to get it fixed, I get nothing but pushback. Then when I ask for a manager to help me I get this. WOW. I can honestly say I’ve never been treated this poorly by an employee.
@MYUStark@totalwireless@EldonMcGuinness I was just hung up on after the rep called me a liar. She told me the 2 for $30 promo was something I already received since it was an $85 refill charge instead of $110. Im not sure how that math checks out either. It’s infuriating how bad they are handling this
@Boost_Infinite why doesn’t the wording on the website say after 30gb the speeds “Will experience slower speeds”instead of “May experience slower speeds” this just seems misleading and really my only issue. The hard throttle. Otherwise I’m very happy with my service.
If you don’t understand how Great a moment this was for HipHop ask somebody. Unbelievable 12mins! I’m so proud of my homies.. Y’all did the damn thing! RESPECT to all of you! 🔥
@TMobileHelp@TMobile This is the worst customer service I’ve ever had. Still on hold after being hung up on and then transferred with no explanation. Thanks guys. I had nothing else to do today.