@BritishGas must be the worst company going, continues to charge me incorrectly every single month, continues to ignore and close down every single complaint and ignore any issues, terrible company that doesn't care about any customer just profit @BBCBreaking
@helptobuy@lucyallan
Keep being told urgent requests will be dealt with, have messaged and called but nothing, could lose our house purchase due to the incompetence of this hand over
@helptobuy@lucyallan anything you can do to highlight the issue with the shambles which is help to buy? People losing out on houses with a terrible amount of stress!
@helptobuy I private messaged yesterday and have been on hold for almost 9 hours across 3 different phones to speak to somebody, you say you will deal with urgent requests but this isn't the case at all!
@Lenvi_Tech & @helptobuy
Please can somebody reply, been on hold to your customer service team for hours now trying to get a redemption pack & authority to complete so we can proceed with our purchase...