Absolutely disgusted @AmazonUK customer service is no existent and 5 days of chasing waiting, several promises, a gift that was supposed to be there before Christmas Eve will now not arrive until after New Year’s. Why do I pay my annual fee?
Oh @AmazonUK just brilliant it is going to be easier for me to cancel and reorder the gift rather than you correcting your own error to deliver the items. I am in disbelief. What service am I paying for again? Absolutely appalling customer service!
@marksandspencer you need better options whilst you sort out this cyber issue! I now have to travel over an hour to hopefully get my child’s uniform! With no guarantee! She is neurodiverse and is only able to wear the trousers with the certain material that only you do!
Yet again let down by @Morrisons a food order was supposed to be here by 4pm the latest. It’s now 22:15pm and still nothing. Chased your offices and now they are closed and still no answer as to where my shop order is. We get up 3am! This is bad #badcustomerservice
Still in full anger over @TheRAC_UK for their treatment of us after the collision and still no response regarding our complaint. DO NOT take out their Recovery Cover as they are happy to take your money but cannot deliver the expected service in return!
@RitchieNeville It is to be sure that customers are not being scammed, but once confirmed funds are released. Additional questions are asked if you want to withdraw funds earlier than the product fixed or maturing term and they can refuse as its against the product T&Cs. Most don't though.
This was @OCInsuranceUK response 'unfortunately the policy is cancelled and that can't be change and the cancellation was taken from your account legally and anyone above me will say the same thing because that's what happened'. How is this good customer outcomes or TCF 😡
Stay away from @OCInsuranceUK, due to an error that was not all my fault (I had asked for a date change), my house insurance was cancelled, no email (I have searched even junk) and they have taken funds over £100, which has taken the account overdrawn and I will now incur fees.
When I contacted @OCInsuranceUK tried to rectify it etc, they have basically said tough. They are willing to put customers in debt rather than assist in correcting the issue. They even used my Card to take the amount without authorisation from me. I authorised a DDM not a VDC.
Nervous but excited about another HUGE game tonight as the @WarringtonRLFC travel to take on St Helens this evening.
Sending our best wishes to Daryl and the squad.
#wolvesrl