@farooqAISHA@WillHol02270700@onepeloton@Iamheathsmith phone lines were down for a full 24 hours. finally got thru today was on hold for 1 hour just to tell me i have to wait 5-7 days to schedule for someone to fix my bike even tho i already paid for it & after i was on chat for hours with someone saying i could set up the apt today
was just on hold with @onepeloton for an hour to set up when someone can come fix my bike & now @onepeloton is saying i have to wait 5-7 days before i’m able to set that up. even tho i already paid for it & someone else said i only had to wait 24 hrs. @onepeloton THIS IS CRAZY!
so i tried calling @onepeloton on my phone, my mom and dads. i asked my niece to call to see if she could get through and she did. now @onepeloton is saying calls from certain areas aren’t working. make it make sense @onepeloton!
i am @onepeloton biggest fan but i have spent hours trying to fix my bike and now their phone lines are down for over an hour and customer service through their chat portal isn’t helping at all. i’m about to chuck my bike out the window cuz this is ridiculous.