True story. Tried to pay Gas & Electric bill to @BritishGas . Logged into app. No longer working need to download new app. Downloaded new app but cannot pay on new app. Have to go online. Paid Gas but not electric as not transferred yet! #epicfail#britishgas#incompetence
@BarclaysUKHelp Of course I have spoken to you like everyone else I have spent many hours on the phone to 'customer services'. I still don't have my money.