JOY

Enlighten. Change. Impact.

[JOY @JNAMASAKA]

@JIMMYEDGAR Yes

[JOY @JNAMASAKA]

@INFLUENCESUBCON Mind

[JOY @JNAMASAKA]

@MasterNumber Reflect
Believe
Expand

[JOY @JNAMASAKA]

@IAmPascio 48

[JOY @JNAMASAKA]

@darlenesomoina Word!

[I&M Bank Kenya @imbankke]

We are proud to have won 1st place for the ‘Best CX Strategy Award’ and emerged 2nd in the ‘Internal CX’ category at the 2024 Institute of Customer Experience Kenya (ICX) Service Excellence awards.

These awards are a testament to our commitment to putting our customers first and serving each of you with excellence over the last 50 years.

The Bank has this year ranked #1 in the 2024 Kenya Banking Consumer Sentiment on Social Media Index powered by Data EQ and the ‘Most Customer Centric Bank’ by Think Business Awards.

We thank you for choosing I&M Bank and entrusting us with your business. Congratulations to the entire customer experience and customer facing staff for bringing us this incredible honour.

#AboveAndBeyond
#OnYourSide

[JOY @JNAMASAKA]

@hopemwinzi I love your life

[JOY @JNAMASAKA]

@itsabrahm 😂

[JOY @JNAMASAKA]

@ignatius_caesar 😂😂

[JOY @JNAMASAKA]

@CoachWambo 😂😂😂😂😂

[I&M Bank Kenya @imbankke]

We're thrilled to announce that we have won the Excellence in Customer Experience Award at the 7th Edition Connected Banking Summit held on 7th of March, 2023 in Nairobi! 🎉🏆

[Sholla Ard 🇰🇪 @sholard_mancity]

Get your life to a level where you don't need to share it on social media.

[Sholla Ard 🇰🇪 @sholard_mancity]

Golden rule: Challenge yourself to stay disciplined every day. No matter what.

[Sholla Ard 🇰🇪 @sholard_mancity]

You cant take care of others until you take care of yourself first.

Be good to yourself, then to others.

[Sholla Ard 🇰🇪 @sholard_mancity]

You should accept that:

1. Your wealth is a reflection of your work and delayed-gratitude
2. Your physique is a reflection of your sweat and consistency
3. Your happiness is a reflection of your inner-work

You create your own dream life.

No one is coming to save you.

[Sholla Ard 🇰🇪 @sholard_mancity]

Consistency is the answer to all your problems

Turn up every day, put in the reps and you'll work it out.

Do it everyday and with time you will c the outcome

[James Muiruri, CXS., PXS @JamesMuiruri_M]

Reminded of a recent & awesome afternoon spent with @cxuniversity 🇰🇪 2nd CXS™️ Cohort graduation celebration. Congratulations & thanks for having me #CX #experiencemakers @daisyosawa @BeckyObondi @Sheila_Bundi @lynetowuor @Waceke_SK @ndutamush @R_Muriungi @JNAMASAKA @KiruthuLucy

[JOY @JNAMASAKA]

@KinotiJimm Thank you @KinotiJimm

[JOY @JNAMASAKA]

@millieodongo1 @EWNjogu Thank you 🙏

[JOY @JNAMASAKA]

@EWNjogu Thank you @EWNjogu