@7OnYourSideNY as of 8.10.2020 @nationalgridus started to incorrectly bill one of our elderly clients account with a deceased person of a similar name account. Our client tried on his own and then asked for our assistance and from April to now has not corrected it.
@nationalgridus The elderly client is still being sent bills for a dead person’s property with a similar name. When is NationalGrid going to correct their post pandemic staffing billing error?
April 8th to now and no resolution they want a police report to be filed against the dead person for Fraud @NYPDnews@JuiceFair_Esq@nationalgridus when they clearly merged the dead person acct with clients acct by errror #pandemicnegligence
@nationalgridus Threatening to turnoff an elderly client service for a deceased person bearing similar name acct though proof of Deed filed by estate account holder shows dead 10/3/16 in kings county was sent in w/ FINAL BILL DISPUTE INSTRUCTIONS @NYPDnews
NEW: Just signed our budget. California will now be the first state in the nation to achieve universal access to healthcare coverage.
This is what being “pro-life” ACTUALLY looks like.
@nationalgridus@NBCNewYork our elderly client has been unable to get his billing corrected due to an administrative error on 08/4/2020. He is now being threatened with loss of services. FINAL DISPUTE FORM and NYPD Report in APRIL, MAY and JUNE!@JuiceFair_Esq
@JNFAssoc We'd like to look into this for you. Can you please private message us the name on the account, full service address, account #, and best phone or email to reach them? Thank you!
@nationalgridus Please check inbox. That would be so helpful because neither METROTECH Brooklyn nor Dwight a supervisor we spoke with yesterday was helpful at all; he encouraged us to sue #nationalgrid to subpoena records to get the account corrected. SMH
@nationalgridus Threatening to turnoff an elderly client service for a deceased person bearing similar name acct though proof of Deed filed by estate account holder shows dead 10/3/16 in kings county was sent in w/ FINAL BILL DISPUTE INSTRUCTIONS @NYPDnews
@AmericanAir Is there anyone in @congressdotgov that assist us in a time such as this? We are charged excess airline fares luggage fees Wi-Fi fees delayed luggage for 4 of a 5 day trip without timely reimbursement nor follow up its like they don’t care!
I was booked on a flight JFK to BON on @AmericanAir for this morning at 6a not only did the flight attendants not arrive until 1 hr later causing me to almost miss the connection in MIA but they left my bags in MIA and are saying I won’t get it until SATURDAY!!!
@AmericanAir So sent an email 📧 for an update and they just deleted it without reading nor responding‼️😡 @ConsumerReports@FTA_DOT these airlines especially #AA are extortionist they charge excessive fees lose/damage luggage cancel flights and no one is there as an advocate
Now I am awaiting a response regarding my receipts for the 4 days worth of clothes I had to get (not in my budget) due to your flight attendants not getting the right call time making my bags miss the connecting flight. A bday trip w/o clothes 😡
@JNFAssoc@AmericanAir I have been in Bonaire for 4 days and still no communication from American Airlines on whether my bags have been sent to Bonaire.
No updates, and when we check the system it says our bag tags don't exist. @AmericanAir has shady and unprofessional customer service.