Jason Pointelin

[Jason Pointelin @JPointelin]

@JonGordon11 A

[Work Retire Die @WorkRetireDie]

Me clicking through every slide of HR training without absorbing a single piece of information

[Jon Gordon @JonGordon11]

9 WAYS TO LEAD POSITIVE AND COMMUNICATE WELL

1. Shout Praise, Whisper Criticism - This phrase comes from the original Olympic Dream Team and Detroit Pistons coaches Chuck Daily and Brendan Suhr. They won NBA Championships and an Olympic Gold medal with a lot of talent and great communication. They gained the trust of their players and built winning teams by praising in public and constructively criticizing in private. Shouting praise means you recognize someone in front of their peers and whispering criticism means you coach them to get better. Both build better people and teams.

2. Smile More - When you share a real smile it not only produces more serotonin in your brain but in the brain of the recipient of your smile. Just by smiling at someone you are giving them a dose of serotonin, an anti-depressant. Never underestimate the power of a smile. As a positive communicator you have the power to make someone feel better just by smiling.

3. Don't Complain - When you complain you lose power, effectiveness and credibility as a communicator and leader. Most of all complaining is toxic and sabotages you and your team. Complaining is like vomiting. Afterwards you feel better but everyone around you feels sick. I know it's a gross analogy but you’ll never forget it.

4. Encourage - Truett Cathy said, "How do you know if a man or woman needs encouragement? If they are breathing." We all need encouragement and positive communicators encourage and inspire others to do more and become more than they ever thought possible. Great communicators are great encouragers.

5. Spread Positive Gossip - Instead of sharing negative gossip, be the kind of communicator who spreads positive news about people. My college lacrosse teammates Mike Connelly and Johnny Heil are famous for this. Whenever you talk to them they are always praising our mutual friends. "Did you hear how awesome so and so is doing? Their kids are doing great!" They never say a negative word about anyone. They always spread the positive news and the best part is that you know when you are not around they are likely sharing something positive, not negative about you.

6. Sometimes You Have to Listen More and Talk Less - Positive communicators don't just talk. They listen. They ask questions and really listen. Research shows that when people feel like they are seen and heard there is a moistening in the eyes and yet in 90% of our conversations there is no moistening in the eyes. Positive communicators make others feel important by listening to them and truly hearing what they have to say.

7. Welcome Feedback - Positive communicators also listen to and welcome ideas and suggestions on how they can improve. They don't fear criticism. They welcome it knowing it makes them better. They send a clear signal to their team, customers, coaches, etc. that they are always willing to learn, improve and grow. Positive communicators say "I'm open. Make me better. Let's get better together."

8. Celebrate Success - Instead of focusing on what went wrong each day, positive communicators focus on what went right. They celebrate their successes, even the small ones, knowing that small wins lead to big wins.

9. Give High Fives, Handshakes, Pats on the Back, Fist Bumps and Hugs When Appropriate - Positive communication isn't just verbal. It's also physical. Several studies have demonstrated the benefits of physical contact between doctors and patients, teachers and students and professional athletes. For example in one study the best NBA teams were also the touchiest (high fives, pats on the back, hugs). In a world where physical touch has become taboo because of misuse and abuse we must remember that it is a way we humans communicate naturally and is very powerful and beneficial when done appropriately with good intention. Personally I'm a fist bumper and a hugger. When I meet people at speaking engagements I give them a choice. Bump or Hug. Whichever they are more comfortable with is great with me.

-Jon

[Kansas City Chiefs @Chiefs]

Man of the people ♥️

#WPMOYChallenge + @tkelce

[Kansas City Chiefs @Chiefs]

TE1 was showin' love to the fans in Pittsburgh. Now it's your turn to show him some ❤️

RT to vote!

#WPMOYChallenge + @tkelce

[Kansas Jayhawks @KUAthletics]

Block Party VIP giveaway 👀

RT for a chance to win 2 VIP passes to Friday night’s Rock Chalk Block Party, headlined by Shaboozey!

• Pre-show VIP Event at The Granada
• Access to front of the stage during the show

@CentralBankMW | @adidas

[Jason Pointelin @JPointelin]

Amazing scene!

[Tottenham Hotspur Stadium @SpursStadium]

Oh when the Spurs, from The Dare Skywalk 🎺🤯

[Kansas Jayhawk Fans @FansOfKU]

Happy Bill Self Day!

21 Years Ago Today, Bill Self was officially hired as Head Coach of the Men's Basketball Team at KU!

[Jason Pointelin @JPointelin]

@AndrewBrandt MLS with Beckham and then Messi changed the league completely

[#RingerNFLShow @ringernflshow]

"Just know the Kansas City Chiefs are never underdogs" - Patrick Mahomes

[EZ Rider🌻🇺🇸🦅 @EZRideryoyall]

In case you didn’t get to see it, here is the full video of Tracy Chapman and Luke Combs singing “Fast Car” at the Grammys
https://t.co/4RyBSFgjsW

[15 and the Mahomies @15andMahomies]

Double vote day for the Walter Payton Man of the Year!

Each repost = 2️⃣ votes

#WPMOYChallenge +
@PatrickMahomes

[Kansas City Chiefs @Chiefs]

2nd place? You know what to do, #ChiefsKingdom

RT to vote for QB1!

@PatrickMahomes + #WPMOYChallenge

[Jason Pointelin @JPointelin]

@bubbawatson need a few of these - how can people order??? #takemymoney

[Alan Shipnuck @AlanShipnuck]

Bubba might be having too much fun.

[Jason Pointelin @JPointelin]

@KipHenley Congrats @KipHenley!!!

[Jason Pointelin @JPointelin]

@mctait Where can you buy those shoes? Take my money!

[Jason Pointelin @JPointelin]

@KipHenley do you have another brother Hip??

[Caddie Network @CaddieNetwork]

JUST RELEASED: Player/Caddie Pairings for the 2022 Shriners Children's Open ⬇️
https://t.co/tt79qNdGZt

[Jason Pointelin @JPointelin]

And this is why people hate soccer

[ESPN FC @ESPNFC]

What is going on here 😂

[Jason Pointelin @JPointelin]

@ClubProGuy who’s left to challenge for the title??

[Club Pro Guy @ClubProGuy]

Out of all those who have decided to chase the shop credit, this one probably hurts the most.

[Jason Pointelin @JPointelin]

@loyaltyrocks @PokerCoaching_ @JonathanLittle @mcmattopoker @DougPolkVids @UpswingPoker @GoldenNuggetLV Way to go Brian!!!!