@optimum@OptimumHelp@AlticeUSA how many days should a customer that just got Fiber upgrade be down? How many DSTX tickets does it take? Down for 10 days 4 DSTX tickets only one still opened w/zero updates since Dec19. But your team is working on my issue. I call BS.
@optimum@OptimumHelp@AlticeUSA how many days should a fiber upgrade customer be down. How many DSTX tickets before the issue is resolved. How many new modems. 10 days no internet/TV. 4 DSTX tickets. 3 closed 4th no update since 12-19 day it was open, 3 modems. Not acceptable.
@optimum hahah 99.9% reliability. Thats a laugh. So my 7 day old fiber connection is averaging 4 internet outages per hour on my 3rd modem, 4th DSTX ticket and 6 techs (inside and outside) later with ZERO answers about what the problem is.
@OptimumHelp@optimum Brand new Fiber setup Yesterday 3 calls to support last night and today no help and still getting internet cutout 7 times between 9:15am - 9:36 am. Tech says all is ok and was short with me I AM NOT HAPPY
@MeetThePress@kwelkernbc@DougBurgum @kwellker your wrong Trump DID concede.
“Now, Congress has certified the results. A new administration will be inaugurated on January 20. My focus now turns to ensuring a smooth orderly and seamless transition of power. This moment calls for healing and reconciliation.”