@bookingcom I made a payment for a hotel booking, the amount was debited, but no reservation number, no PIN, no confirmation email, and nothing is showing in the app.
Now support is asking for a reservation number but that is exactly what was never generated.
Please resolve this
Bajaj was once seen as a reliable and customer-focused brand. Today, it feels like the company prioritizes sales over accountability, leaving customers to deal with unresolved problems on their own.Customer satisfaction is no longer a strength of Bajaj