Jack Miller

Scaling product @chattermillAI

[Jack Miller @JWMiller92]

Every bus journey in South America had very good wifi because of Starlink. Even on the really remote ones in Patagonia.

Compared to UK trains where it never works.

It’s insane the amount of money spent on failing to get train wifi to work.

Why don’t we have Starlink?

[BowTiedMara @BowTiedMara]

How it feels being in the Southern Cone when the rest of the world conflicts are heating up:

[Jack Miller @JWMiller92]

‘Agentic [product]’ is massive voice assistants ~2015 energy. Huge promises built on non-deterministic foundations, wheels come off on the first real task. Yet it’s somehow on every NPC company’s roadmap

[Paul Graham @paulg]

Organizations that can't measure performance end up measuring performativeness instead.

[Keith Rabois @rabois]

@MartinShkreli We are building a real company not a fake one, sorry.

[Shreyas Doshi @shreyas]

Hiring an Operator archetype as VP when you’re looking to revitalize a given product ends up being quite confusing for an inexperienced founder because everything seems to be going great with this Operator at the helm. Except for the tiny detail that the product isn’t succeeding.

[Carl Vellotti 🥞 @carlvellotti]

"We'll fix those issues in v2" 🤥🤥🤥

[Jack Miller @JWMiller92]

Airbnb sets a trend no doubt but calling it the design north star is a big stretch. Apple earned that title with timeless, original work. Trendy isn’t the same as great.

[Ilya Miskov @ilyamiskov]

Airbnb is now the north star for best designers out there. Not even Apple.

[Jack Miller @JWMiller92]

More day trading/shorting from the insider trader-in chief.

[Eamon Javers @EamonJavers]

In the Oval Office just now, I asked President Trump if he believes he has the authority to fire Federal Reserve Chairman Jay Powell. He said: “I don’t want to talk about that because I have no intention of firing him.”

[George from 🕹prodmgmt.world @nurijanian]

elite product managers never touch jira tickets, never run standups, & never waste time on backlog grooming.

your job creates product strategy, not project management.

i discovered this truth after years of painful mistakes. the career-changing framework you need today: 🧵👇

[Sheel Mohnot @pitdesi]

the same people think this was the plan all along who think this press conference was always intended to be at four seasons landscaping

[Jack Miller @JWMiller92]

I can vividly remember the first Economics module at uni being government deficit ≠ household debt, it’s how money enters the economy. The real limit is inflation, not a budget line.

[SteveThinks @stevethinks612]

A trade deficit isn’t a “loss”—it’s not a scoreboard. It means we’re buying more goods than we sell, often because Americans can afford more, and our dollar is strong.

Calling a deficit a “loss” is like saying you’re losing money at the grocery store because you bought dinner instead of selling it.

The President of the United States thinking this way is reckless beyond belief. This isn’t how global economics works—and treating it like a zero-sum game is how you crash economies, kill jobs, and drive up prices for every American family.

This isn’t tough negotiating. It’s economic malpractice—and we’re all going to pay for it.

[Lenny Rachitsky @lennysan]

"Ryan Singer (@rjs) and his Shape Up method is an incredible system that takes as input 'kludgy, clumsily scaled product org unsure about what to build and how' and delivers as output 'a focused clear thinking set of teams that has a rhythm, a method, and a purpose.”

That's how @destraynor (co-founder of @Intercom) described the impact Ryan Singer and the Shape Up method have on teams.

Ryan spent nearly two decades refining a product development approach at @37signals that helped the company build super-successful products with small teams. Based on these lessons, he wrote a book called "Shape Up: Stop Running in Circles and Ship Work that Matters," which describes a different way of working that an increasing number of companies are adopting.

If your team used to run smoothly but is now struggling to ship great product, this episode is for you.

In our conversation, Ryan shares:
1. A step-by-step approach to transitioning from Scrum to Shape Up by piloting the methodology with a single team before broader implementation.
2. Why traditional Agile and Scrum methods often lead teams into endless cycles of work without meaningful shipping milestones.
3. The “appetite-driven” approach to product development where teams set fixed timeboxes (usually six weeks maximum) and vary the scope instead of expanding timelines.
4. The exact process for running effective “shaping” sessions that collaboratively define projects before committing resources.
5. How to adapt Shape Up principles to your company’s unique context, even if it’s nothing like Basecamp.
6. Practical techniques for bridging the engineering-design divide by bringing technical and product perspectives together earlier in the process.
7. The powerful “breadboarding” and “fat marker sketching” techniques that help teams align on solutions without getting lost in high-fidelity details.
8. The clear warning signs that your current development process is failing before it’s too late to change course.
9. Proven strategies to implement Shape Up methods, whether you’re working in a startup or enterprise environment.
10. Why the PM role shifts upstream in Shape Up, focusing more on problem definition than project management.

Listen now 👇
• YouTube: https://t.co/qhT1fa5kgD
• Spotify: https://t.co/QfHruHmjkK
• Apple: https://t.co/TvIEfHewpl

Thank you to our wonderful sponsors for supporting the podcast:
🏆 @WorkOS — Modern identity platform for B2B SaaS, free up to 1 million MAUs: https://t.co/XH3bKmeEkH
🏆 @merge_api — A single API to add hundreds of integrations into your app: https://t.co/sKYWXAImDG
🏆 @airtable ProductCentral — Launch to new heights with a unified system for product development: https://t.co/gYLBGWiZe5

[Paul Graham @paulg]

@Suhail Even if you have some kind of moat, losing focus tends to be fatal.

[Paul Adams @Padday]

Slack doesn't matter.
Docs don't matter.
Sheets don't matter.
Roadmaps don't matter.
Strategies don't matter.

Shipping code to real customers and watching that code getting used is all that matters. That needs to be the obsession.

Everything else is a means to an end, and without running code is ultimately valueless.

[Jack Miller @JWMiller92]

Selling 2x tickets for Justice at Alexandra Palace tonight (Wednesday 12th February) #justice #alexandrapalace

[Aaron Levie @levie]

One approach to take in building in AI is to do something that's too expensive to be reasonably practical right now, and just bet that the costs will drop by 10X or 100X over time. The cost curve is on your side.

[Jack Miller @JWMiller92]

This is true. It's also a feature designed for encouraging performative productivity.

[Parth Bhatt @parthrbhatt]

Slack’s VIP feature is likely going to end up being a bad hack where the VIP list will gradually bloat leading back to the same problem it is trying to solve.

The small num of people that will use it effectively will have the constant headache of actively managing the VIP list.

[mr fabio @fffabs]

My daily reminder

[Jack Miller @JWMiller92]

Every company inevitably gravitates toward management and process over time. But the best companies resist them just long enough to cement their advantage.

https://t.co/1MROpw067b