Jessica Walker

Healthcare influencer thinking about patient and employee experiences. Founder of Care Sherpa - A patients guide to a personalized experience

[Jessica Walker @JWalker_HC]

Very proud of the work we are doing to impact the experience of healthcare for the patients and providers we serve

[Care Sherpa @Care_Sherpa_HC]

Learn how we impact the #PatientExperience & #heathcarerevenue by providing new patient follow up and concierge services.

[Jessica Walker @JWalker_HC]

@AdobeCare DM sent

[Jessica Walker @JWalker_HC]

@AdobeCare Seriously please help me get to a real human who can actually fix my issue.

[Jessica Walker @JWalker_HC]

@Adobe @AdobeForBiz your tech support is the worst ever. After upgrading to a Business Account 60 days ago & 15+ support requests we still have a provisioning issue & no use of a product we are paying for. No ability to escalate, no domestic support. My only choice is to cancel

[Jessica Walker @JWalker_HC]

@AdobeCare 15+ support requests over 60 days and I still cannot use a product I have been paying for. Multiple requests to escalate to a senior support person to only get the same exact solution that is not helping. It is now causing a disruption to my business. Please help

[Jessica Walker @JWalker_HC]

@Adobe @AdobeForBiz your tech support is the worst ever. After upgrading to a Business Account 60 days ago & 15+ support requests we still have a provisioning issue & no use of a product we are paying for. No ability to escalate, no domestic support. My only choice is to cancel

[Jessica Walker @JWalker_HC]

Can’t wait to see how @CallRail communication handles this by simultaneously managing #CallRailFail2023 and massive new product release on the same day.

[CallRail @CallRail]

Partner Day at #INBOUND23 has been amzing!

Our VP of Partnerships Mike Stocker was on an amamzing panel with leaders from @SmartBugMedia, @PartnerLeaders and https://t.co/0XwtCpU2WJ!

We love cultivating comunity! 🧡

[Jessica Walker @JWalker_HC]

@BenhWagner @CallRail We are with you. This seems to be a common thread lately. Not the best time to be trying to sell new product releases

[Jessica Walker @JWalker_HC]

@brycejclark @zebinder @CallRail @BusinessWire @INBOUND Would love to trade lists as we had started the process prior to this Debacle

[Jessica Walker @JWalker_HC]

@zebinder @CallRail @BusinessWire @INBOUND Amen 🙏🏼 The CallRail of 10+ years ago is not the CallRail of today. It’s sad because their brand actually used to be known for service.

[Jessica Walker @JWalker_HC]

@0cb21adb63a24be @CallRail We are also impacted by this as apparently @CallRail mishandled our registration for the FCC #A2P10DLC requirements even though we received confirmation from them it was completed 8/9/23. If you haven’t escalated this further you are going to SOL as they are having major issues

[Jessica Walker @JWalker_HC]

@ShereeseMayMba Ohhhh I am all ears! I am dialed in with some female founder groups so I would love to be able to share in my communities as well @ShereeseMayMba

[Jessica Walker @JWalker_HC]

One of the things that I have been most proud of at Care Sherpa is the number of our team members that share how this is the first place they have worked where they feel safe, feel seen, and open to be fully themselves. #pridemonth2023 #prideatwork

[Care Sherpa @Care_Sherpa_HC]

We believe #LoveisLove and #lovewins so we are proud to show our support to our team members & partners this #PrideMonth and everyday. #pride2023

“It takes courage to grow up and become who you really are.”

– E.E. Cummings

[Jessica Walker @JWalker_HC]

Having been raised by a working-class single mom and a mom myself I am grateful every day for the impact amazing strong women have had on my life.

[Care Sherpa @Care_Sherpa_HC]

#HappyMothersDay Today we celebrate all of the amazing women who have given their hearts, time, and love to be a special part of a child's life. As a female-led company with many working moms, we appreciate all of those who have raised, supported and made an impact on our journey

[Jessica Walker @JWalker_HC]

DEI starts with intention, not accident. Marketing plays a role by intentionally building content that reflects the communities they serve. #HMPS23

[Jessica Walker @JWalker_HC]

@XXfounder Single mom working automotive assembly line.

[Jessica Walker @JWalker_HC]

All geared up and ready to go for my first #Vive event here in Nashville. With 7,500 attendees talking about Digital Health I hope to make some exciting new connections and see some familiar faces. Let me know if you will be at #vive2023 #vive23

[Jessica Walker @JWalker_HC]

Yes 0% no shows are possible

[Care Sherpa @Care_Sherpa_HC]

0% No Shows? Impossible you say! Read our latest blog to learn how we have been able to help clients achieve and maintain a 0% No Show Rate bring revenue directly to the bottom line. #RevenueActualization #FrontEndRevenueCycle #patientexperience #hcmktg
https://t.co/qqyUApT7b3

[Jessica Walker @JWalker_HC]

This post pops on my social media memories and I believe it is the universe bringing me what I need at the right moment:

Believe in yourself the way that others that know you well… who see your successes, your failures, your challenges… the way THEY believe in you.

[Jessica Walker @JWalker_HC]

@DivaBiotech Interesting application. Thank you for sharing

[Jessica Walker @JWalker_HC]

2022 has been a tremendous year full of joy, tears, plot twists and excitement. I am grateful to all of the individuals that supported and encouraged us this year.

[Care Sherpa @Care_Sherpa_HC]

We wish all of our friends, team members, partners and their families the greatest of joy this holiday season. #holidaycheer #gratitude

[Jessica Walker @JWalker_HC]

According to a recent study by @LaneTerralever & @convince only 32% of elective procedure patients are confident enough to schedule an initial appointment. This gives a tremendous opportunity to build revenue by supporting the patient. #PatientEngagement