@Lana2022119383@KnightroGlisten@KodiakFi@jackery Hello Lana,
Thank you for your interest in Jackery. We’re unable to fulfill donation requests at this time. If you’d like to stay updated on future sales and promotions please feel free to sign up for our email newsletter by entering your email address near the bottom of our ...
@TheLightSpeedz Dear Customer,
Thank you for reaching out.
I noticed that you didn‘t mention any specific issue in your message. Could you please let me know how I can help you?
Is it an order issue, a problem with the unit, or something else?
Thank you for your cooperation and understand...
@scuubersteve@zatzi Hi Stephen,
Thank you for sharing! That sounds like the perfect setup — solar panels, a Jackery, and plenty of time to relax, watch TV, make a brew, and enjoy the comforts of home. ☀️🔋
We’re glad to be part of your adventures, and we hope you have many great moments with yo...
@Pennyfleamarket Hi Penny,
Thank you for your support! We really appreciate you recommending Jackery to others, and we’ll be here whenever you’re ready to expand your collection.
Have a great day!
Best regards,
Jack
Team Jackery
@Pennyfleamarket Hi Penny,
Thank you for reaching out.
Are you interested in our HomePower 3600 Plus? If there is anything you would like to know about the product, please let me know, and I’ll be happy to help answer your questions.
If you have any other questions, please feel free to reac...
@nassa_day Hi Neasa,
Thank you for choosing Jackery and reaching out to us regarding your issue.
Please send us the following information so that we can help you further.
1)The order number.
2)The serial number(found on the power station body or via scanning the SN code).
3)Some pictu...
@MrsD39176318@JackeryPower@Anker_Charging@soundcoreaudio Dear customer,
Thank you for reaching out to Jackery. We’re sorry to hear about your experience, and we’d like to help clarify the situation.
Could you please let us know which replacement cable you need? If possible, please also provide a photo of the cable or its connector...
@SeppelPower@jackeryjapan Hi SeppelPower,
Thank you for reaching out.
Thank you for sharing your YouTube content about the Jackery Explorer 300D. We appreciate your support and the time you took to share it with us.
We will take note of the content you shared.
If you have any other questions, pleas...
@DesignsByIFR Hi there,
Thank you for your support! We truly appreciate it.
If you have any questions or need any assistance, please feel free to reach out to us anytime. We’re always happy to help.🤗️
Best regards,
Morley
Team Jackery
@DesignsByIFR Hi there,
Thank you for contacting us. We’ve checked the discount code Designs_By_IFR for you and can confirm that it is valid and provides a discount.
We recommend adding the product to your cart on our official website and entering the discount code at checkout. You should...
@scottdavisiowa@TheInsiderPaper Hi Scott,
We’d be happy to help! Could you please let us know what you need assistance with?
We’re here to help.
Best regards,
Chole
Team Jackery
@IoloBrodie Hi Steven,
Thank you for your support! We’re glad to hear the Jackery products are working well for you. We really appreciate you sharing this.
Have a great day!
Best regards,
Jack
Team Jackery
@Baronbedsores@RacingTV@BetfairExchange Hi Baron,
That’s awesome to hear! We’re so glad your Jackery is keeping you powered up and letting you enjoy your RacingTV and time on the go. Thanks so much for choosing Jackery and for sharing your experience with us!
Best regards,
Chole
Team Jackery
@rhiannondoll Hi there,
We’re very sorry to hear that the case doesn’t fit your Explorer 1000 as expected, especially since it was purchased as a gift for your dad.
To help us verify the order and better understand the issue, please provide us with the order number
Once we receive this i...
@Wtfudofool@Marina Hi Marina,
I am genuinely sorry to hear about your experience. No customer should ever feel treated that way, and we take this matter very seriously.
I saw your comment on our system, but it appears it was automatically filtered. We truly want to hear what happened a...
Power out, Jackery on. Today marks our biggest launch to date.
Meet three new additions to our HomePower series, and the first in an all new line, FridgeGuard.
Let's break it down.
@Xdelegate0@KenDomik Dear customer,
Thank you for your message.
For your case, I’ll need to check internally with our team first. We’ll review the details and get back to you as soon as there is any progress.
We truly appreciate your patience, and please feel free to reach out if you have any o...
@Xdelegate0@KenDomik Dear customer, 、
Thank you for reaching out. We understand your concern and appreciate you taking the time to share it with us.
We take concerns about the people and organizations we work with seriously. We’ll make sure your message is shared with the appropriate team for ...
@Wtfudofool Hi Teena,
Thank you for reaching out.
We offer refurbished Jackery products when available, which may be a more affordable option.
Please check our refurbished collection for current availability and pricing.
Best regards,
Rain
Team Jackery