"The traditional business-to-business commerce model is not sufficient in the digital age; the business-to-consumer model now commands significant attention. Because in the digital age, the store never closes." - @dougtedder#ITSM#automation https://t.co/xxyKzsbxDH
Make sure you get a service desk that meets your IT maturity, else you risk joining the 90% of implementations fail to deliver any ROI, says @Gartner_inc#gartnerSYM
At #GartnerSym today we're giving away $1000 worth of Lego, because you know... 'everything is awesome'. Please drop by, say hi, and grab your chance to win. #ITSM#Servicedesk