James Dinh

🇳🇿🏳️‍🌈🇻🇳
Senior Software Engineer

[James Dinh @JamesDinh_]

@All I'm still waiting for a response to both my email and this post.

[James Dinh @JamesDinh_]

So @All gates MFA behind rewards points. That is the most ridiculous thing I've ever heard! The only reason I have no points is because my husband has Accor Gold and we collect all the points on his card. Very annoyed! 😡

[James Dinh @JamesDinh_]

@All I'm sorry but are you even reading my messages or just clicking "send canned response". I've ALREADY contacted [email protected] and THEY are the problem!!!! Please give me a complaints or management email instead!

[James Dinh @JamesDinh_]

@All The problem here is Accor gating 2FA essentially behind a paywall ("points wall"). You should NEVER require a customer to "pay" for a security feature that's expected to be standard. Also, given I cannot redeem many partner offers without it being enabled, I'm essentially blocked

[James Dinh @JamesDinh_]

@All I already did. If you look at the email screenshot from the "Data Privacy Team" it is from [email protected]. I chatted to customer care on the website and they are the ones who emailed the Data Privacy Team to investigate further.

[James Dinh @JamesDinh_]

@All There's something wrong with your site. I'm trying to transfer points from a partner and it takes me to a page to set up SMS verification. When I click "activate now" it takes me to my ALL profile where there is no option to activate SMS verification (only change password).

[James Dinh @JamesDinh_]

@LATAMAirlines Why is your website so broken? I want to redeem my miles and it just goes to a "404 Page Not Found" page. Also, the help centre shows "We couldn’t load the content". The app does the same thing. You're preventing me from redeeming my miles!

[James Dinh @JamesDinh_]

@LATAM_CO Additionally, they won’t let me speak to a supervisor or tell me how I can make a formal complaint. There is no other option for us to get our baby back to New Zealand, you are leaving us stranded in Colombia.

[James Dinh @JamesDinh_]

@LATAM_CO I was told by your staff that I just need to call them before our return flight to add my newborn baby to the flight and now they say its not possible and will not offer a refund. Your website allows me to book the exact flight with my infant so why can’t your staff?

[James Dinh @JamesDinh_]

@2degreesmobile Can you please investigate the person/company who owns the MSISDN 0266804649? IPMS shows you are the carrier. This is one of many 026 numbers that have been SCAM calling me over the last 6 months with the "Chinese Embassy" SCAM.

[James Dinh @JamesDinh_]

@CloudflareHelp Unable to visit almost any website that uses CloudFlare (incl. CloudFlare's own website) (cf-ray: 9a92687f3bf850c6-AKL). I just get `500 Internal Server Error` errors.

[James Dinh @JamesDinh_]

https://t.co/UOM9nif8ob

[James Dinh @JamesDinh_]

@remitlysupport who can I contact about a technical issue with the app? Your live chat agent gave me Googled answer 🤦‍♂️ and didn't understand what I was talking about...

[James Dinh @JamesDinh_]

@FF_XIV_EN @FFXIV_NEWS_EN Multiple people in NZ & AU (incl. myself) not able to connect to Oceania DC. Keep getting error 2002 "the lobby server connection has encountered an error"

[James Dinh @JamesDinh_]

Large Pacific Earthquake Being Assessed: https://t.co/FxLhhSHYzp

[Sugardew Island | Release on March 7 @sugardewisland]

It's Giveaway Time! 🎉

We want to celebrate with you! 🥳
On Friday, March 7th our game Sugardew Island - Your cozy farm shop will be released! 😍

How to enter?
❤️ Like this post
💬 Comment Physical or Digital (what you prefer)
🔁 Share the giveaway

[James Dinh @JamesDinh_]

@sugardewisland Digital 🫰

[James Dinh @JamesDinh_]

@SWTOR Why the f do I have to wake up at 3AM and pay international calling rates to call your stupid UK support number to regain access to my account?! Why do you make it so difficult for non US/UK players to get support. This is ridiculous!

[James Dinh @JamesDinh_]

@EpicGames WTF is wrong with your player support? I need to update my email address as I no longer have access to the one on my profile (the domain has expired). I provided literally all the security information correctly and I was denied.

[James Dinh @JamesDinh_]

@FF_XIV_EN #FFXIVSweepstakes #TwoTonedSweepstakes