James Fong

Commerce Strategist. Bringing the best of Web2 to Web3! It's all just Commerce -- any time, any where, any how.

[James Fong @JamesLTFong2]

It's Trivia Night with @md_collectibles #MTD . Jump over to McFarlane Toys' discord at https://t.co/uwyj7lDDlA and join #the-stage for trivia! Win physical and digital prizes!

[James Fong @JamesLTFong2]

Intellectual Property (IP) owners can deliver their characters in various mediums. McFarlane Toys is working with @UniversalPics @ufc @WalkingDead_AMC @DCOfficial to bring your favourite characters as digital collectibles. #Spawn #Monolith drops today! https://t.co/AGd0ARctQ3

[James Fong @JamesLTFong2]

"Shooting stars in the night sky". @rarible @sukuthis @0xPolygon

[James Fong @JamesLTFong2]

It's hard not to notice all the talk about artificial intelligence (AI). How do you plan to leverage AI in your omnichannel e-commerce in 2024? AI-influenced design? AI-generated images? AI-supported marketing? https://t.co/egosvogGUR

[James Fong @JamesLTFong2]

#bfcm2023 may be over, but the work of customer support never stops for retailers. From managing orders to handling returns, customer care remains a top priority. We must continuously learn and improve from our mistakes and from others. https://t.co/vk96UzPPME

[James Fong @JamesLTFong2]

Are you still waiting for your favourite brand/retailer to launch their Black Friday sales? Only a few left have yet to pull the trigger on their best sale of the season. @OriginalFunko will give their Fan Rewards Members early access on Nov 23rd. https://t.co/9eIaHEOYW0

[James Fong @JamesLTFong2]

"56% of consumers plan to buy their holiday goods online and pick them up in-store to avoid shipping delays." Has trust in shipping carriers gone down? Have shoppers been burned before? https://t.co/Rm4pnkbfsw

[James Fong @JamesLTFong2]

#cyberweek is finally here, but many vendors have been trickling out "pre-Black Friday," "early Black Friday," and just plain "Black Friday" sales for weeks now. Are your customers still waiting to see what the actual Black Friday brings this year? https://t.co/aSNmjvhS3T

[James Fong @JamesLTFong2]

This Unified Commerce Benchmark for Specialty Retail is full of trends, insights, and best practices. @IncisivIO used 286 customer experience capabilities across four functional areas to assess 124 specialty retailers. https://t.co/zrIUF7iGPM

[James Fong @JamesLTFong2]

The more you earn, the more you want to save? Or is it, the more you earn, the more you spend? Either way, how are you targeting the higher-income segment to help them spend more? https://t.co/aSNmjvhkel

[James Fong @JamesLTFong2]

@ToppsSWCT Need more Krrsantan! #SWCTSpotlight

FLUKESKYHOPPER

[James Fong @JamesLTFong2]

Shoppers are looking for value this #holiday2023 season. Emphasize value. Grow #AOV through bundling and cross-selling. Focus on #FreeShipping, as it's the most important shipping and delivery consideration. https://t.co/nvCfPoF2gt

[James Fong @JamesLTFong2]

As advertising kicks into overdrive for #BFCM, how well do your ads affect consumer's choice of brand? eMarketer intelligence shows brand equity is the most important -- knowing and trusting a brand they already know. https://t.co/J1UcOhhXah

[James Fong @JamesLTFong2]

Shoppers used to be offered distinct upsell, cross-sell, and substitution recommendations. Now, with #generativeai based #personalization, the AI can determine the most appropriate offering for the shopper and their situation. https://t.co/zeRBw3jebb

[James Fong @JamesLTFong2]

When is an "abandoned cart" an "abandoned order"? If a prospective customer puts an item into their cart, does that signify an intention to buy? Check out this infographic from Retail Dive and BigCommerce https://t.co/EI3ucfOCfc

[James Fong @JamesLTFong2]

Target balances nostalgia, value, deals, inspiration, and newness, not to mention affordability, quality, joy, and ease amongst its #holiday2023 #doitforless message. What are you conveying to consumers this holiday season about your brand and this particular year?

[James Fong @JamesLTFong2]

As #Holiday2023 kicks into gear, are you accessible to all your potential customers? 1.3 billion people globally have a disability. Can they access your site and check out successfully? https://t.co/h5uLBIYtqT

[James Fong @JamesLTFong2]

With Halloween over and no regard for the Day of the Dead, #BlackNovember has started. Ads already talk about #BlackFriday sales starting now, or maybe this weekend. What discretionary spending will be left come #Thanksgiving and #CyberMonday? #ecommerce https://t.co/LrXnGbsaw5

[James Fong @JamesLTFong2]

“Halloween is the new Thanksgiving, marking the beginning of the winter holiday season.” If discretionary spending on Halloween is up, what does that tell you about future Christmas spend? Neiman Marcus Group started their holiday campaign on October 25th. https://t.co/9jEGLnF9iv