@GWRHelp errr, where’s the 0749 COO to MAI? No sign of the train and the board has changed to the 0808 in the opposite direction. Lots of commuters on the platform.
@GWRHelp when you cancel Didcot trains from Paddington, you make us miss connections. And an hour’s delay repay doesn’t really cut it when you’re on an Elizabeth Line train with a child who needs to pee.
@GWRHelp please stop cancelling the 1820 PAD to Didcot train. The Elizabeth line is not a replacement and we miss our connections to Marlow.
The TINY delay-repay refund on a £40 day ticket is not enough for missing bedtime at least once a week or forking out for a taxi.
@GWRHelp why did you ‘replace’ the 1820 PAD-MAI 12 car service with 4? And why were your staff at Paddington so confused? Couldn’t board (it’s a rush-hour train!)
@GWRHelp any chance of refurbishing the waiting room at Maidenhead, maybe adding some heating? A little heat, paint, and fixing the seats would go a long way to making delays easier on passengers. If you could fix the smell too, that would be amazing.
@GWRHelp Hi Niamh, yes, but how can I do it with only the tap-in-tap-out option? I will get charged at midnight by TFL. What does GWR need as proof that I (eventually) travelled?
@GWRHelp when COO ticket office is closed, we can’t buy the full range of tickets from the machine. Can you send someone up from MAI to cover in the morning, please?
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@Halfords_uk I’m trying to repair some scratches and rust on my daughter’s Victoria Pendleton bike. Can you point me in the right direction for the paint / paint codes please? It’s the grey/green 24” frame.
@networkrail another day, yet another points failure between Reading and Paddington. How are your remedial works going, and when can we expect a reliable service to return?
@SpeechifyAI are you planning to reintroduce monthly subscriptions? Want to use the full version for my dyslexic daughter, and trial voices aren’t enough for her. I’m happy to try a month’s subscription, but can’t risk a year until sure it’s going to work.