@AgainstAsos I have followed your previous advice and sent a letter to ASOS HQ in London. I have confirmation from the parcel service who ASOS use that my return was lost at a depot in Bristol. The parcel is worth £870.90. ASOS won’t refund. Do you think court would favour me?
@AgainstAsos@ASOS_UK I have returned the parcel through the courier service provided by ASOS, however, if it’s the courier who has lost the parcel, am I still entitled to a refund from ASOS?
@ASOS_UK I Still haven’t been refunded for a parcel I returned on 1st September 2022 for £870.90!!! My account has been closed for no reason and online chat are not interested in helping me. Please get this resolved asap before I take LEGAL ACTION!!!
@HeretohelpAsos I Still haven’t been refunded for a parcel I returned on 1st September 2022 for £870.90!!! My account has been closed for no reason and online chat are not interested in helping me. Please get this resolved asap before I take LEGAL ACTION!!!
@AgainstAsos@ASOS_UK Thanks very much, I have sent them an email already with all my tracking information, orders, returns etc. I will also print this off and send it to the address you have given me.
@AgainstAsos Has anyone had success writing to ASOS Head office for a refund. I posted a parcel on 1st September 2022 and still haven’t been refunded. I have proof of postage and the amount of the goods is £870.90!
@PlayStation hi, I've just paid for psn plus to get the now TV sports pass but its saying code expired. Trying to watch the United game and just bought it for that!!