@cherrywend@TSB@PaulPester What a nightmare. Are they not even offering the service in branch anymore? Have they no way of transferring the cash, such as a bankers draft? This is having a massive knock-on effect down the housing chain
@TSB@PaulPester#TSB#tsbfail great news, the branch manager managed to resolve my issue and my CHAPS payment finally made it to my solicitor, a week late!! Big thanks to Ian and Sandra in the Warrington branch for saving me! https://t.co/AggMAbXaFQ
@TSB@PaulPester#tsb#TSBFAIL#TSBfiasco I should've completed on my house last Fri but you've lost my deposit which I CHAPSed on Thurs 26th. Unless this money gets to my solicitor ASAP, I cant complete and Im at real risk of being homeless! Please help !!
@TSB Thanks for getting I touch Jon. I guess @PaulPester was wrong, tweeting doesn't end up in the void :-P one of your branch managers has saved the day! I won't tweet you my details however il complete a complaints form on your website shortly
@GossiTheDog@cherrywend@TSB@PaulPester#TSB I've been in branch and the manager has assured me itl get sorted today. They've confirmed my deposit has been 'released' but its not turned up at my solicitors yet. If it doesn't come in by tomorrow then il spend the day chasing
@GossiTheDog@CommonsTreasury@TSB@PaulPester I've had no luck with that email address. I've had an access denied / rejected error message in the bounce back. Either it's wrong or they've shut the mailbox down
@CommonsTreasury@tsb@PaulPester#TSB#TSBFAIL I've still had no help or contact from tsb, can someone help!? Tsb have lost my deposit so I can't complete on my new house. Im due to move out of my current rented accommodation on Friday https://t.co/AggMAbXaFQ
@TSB@PaulPester#tsb#TSBFAIL#TSBfiasco I should've completed on my house last Fri but you've lost my deposit which I CHAPSed on Thurs 26th. Unless this money gets to my solicitor ASAP, I cant complete and Im at real risk of being homeless! Please help !!
@GossiTheDog@CommonsTreasury@TSB@PaulPester Cheers Kevin. Il email that ceo address now. I'm currently on hold on tsbs customer service line and once the calls over, I'm planning to spam my problem out to the media
@TSB@PaulPester#tsb#TSBFAIL#TSBfiasco I should've completed on my house last Fri but you've lost my deposit which I CHAPSed on Thurs 26th. Unless this money gets to my solicitor ASAP, I cant complete and Im at real risk of being homeless! Please help !!
@cherrywend@aryoset@TSB@PaulPester Yeah, I did my chaps transfer in branch last Thursday. The branch manager and a couple of their staff will know my face as I've popped in a few times to chase it
@TSB@PaulPester#tsb#TSBFAIL#TSBfiasco I should've completed on my house last Fri but you've lost my deposit which I CHAPSed on Thurs 26th. Unless this money gets to my solicitor ASAP, I cant complete and Im at real risk of being homeless! Please help !!