Jamie Saunders

[Jamie Saunders @Jamiensurrey]

@CTA_gc please can you advise what to do if @AirCanada has taken more than 6 weeks to address our claim as a result of the August cabin crew strike?

[Jamie Saunders @Jamiensurrey]

@AirCanada please can you provide updates on refund claims due to the August strike- it’s been 2 months!

[Jamie Saunders @Jamiensurrey]

@AirCanada please can you provide updates on refund claims due to the August strike- it’s been 2 months!

[Jamie Saunders @Jamiensurrey]

@AirCanada please can you provide updates on refund claims due to the August strike- it’s been 2 months!

[Jamie Saunders @Jamiensurrey]

@F1LasVegas is there any update?

[Jamie Saunders @Jamiensurrey]

@F1LasVegas when are details and tickets for the fan fest going to be released?

[Jamie Saunders @Jamiensurrey]

@F1LasVegas when are details and tickets for the fan fest going to be released?

[Jamie Saunders @Jamiensurrey]

@WaltDisneyWorld we called just now to book - transferred 3 times and ended up forwarded to the Paris line which was closed…not a very magical start

[Jamie Saunders @Jamiensurrey]

@jzed1980 @jonjaques67 @British_Airways Club Europe…show off

[Jamie Saunders @Jamiensurrey]

@HapagLloydAG what’s the update? Thanks

[Jamie Saunders @Jamiensurrey]

@HapagLloydAG why is the Tucapel vessel still stuck in Portugal and the delay to Southampton is 2 weeks? Thanks

[Jamie Saunders @Jamiensurrey]

@virginmedia After being in for 2 days waiting for an engineer to turn up I am going out and can’t make 4pm webchat . You are welcome to call me at 4pm tho

[Jamie Saunders @Jamiensurrey]

@virginmedia you haven’t called me back and now your online chat won’t connect to a human. 4 days without internet is not great!

[Jamie Saunders @Jamiensurrey]

@Ofcom what is @virginmedia ‘s corporate responsibility for providing services we pay for. We have total loss of service for a week and engineers have missed 3 consecutive appointments to fix the line into our property. Thanks

[Jamie Saunders @Jamiensurrey]

@virginmedia Didn’t really answer the question there - I will email Lutz again then

[Jamie Saunders @Jamiensurrey]

@virginmedia And they can find out exactly when the engineer is arriving and talk to the engineer directly? So different to your call Center colleagues?

[Jamie Saunders @Jamiensurrey]

@virginmedia Sorry I don’t follow - post on a forum to find out why your colleagues couldn’t be bothered to turn up on 3 occasions?

[Jamie Saunders @Jamiensurrey]

@virginmedia They don’t know - they weren’t able to reach the field team

[Jamie Saunders @Jamiensurrey]

@virginmedia A week with no broadband. 3 engineer appointment no shows. Customer service can’t call engineers so have no idea what’s happening

[Jamie Saunders @Jamiensurrey]

@virginmedia I spoke to customer services - a virtual technician was to call me back yesterday but never did

[Jamie Saunders @Jamiensurrey]

@iRobot_UK Hi, anyone going to get back to me? 6 months old roomba - it’s dead and not charging

[Jamie Saunders @Jamiensurrey]

@iRobot hi, my 6 month old e5154 not charging or turning on. Tired all the resets and cleaning the connectors and leaving off for 2 hours. Nothing has worked - please help

[Jamie Saunders @Jamiensurrey]

@iRobot_UK Hi, it was sent yesterday

[Jamie Saunders @Jamiensurrey]

@virginmedia Done all of that - broadband is not working