Raghuram Janapareddy

Partner & Managing Director India
Tenthpin Management Consultants

[Raghuram Janapareddy @JanapareddyR]

@AmazonHelp Want to cancel the order rather than waiting for 6 weeks for a delivery which usually takes one day. @AmazonHelp

[Raghuram Janapareddy @JanapareddyR]

@SchneiderElec #APC
Pathetic service
Order placed on @Amazon - delivered within a day
Opened box to see a nice quality check sheet. The casing is out of grooves. Raised complaint and replacement supposed to come today, suddenly the delivery shifted by 6 weeks.

[Raghuram Janapareddy @JanapareddyR]

3weeks since lenses sent to your mumbai factory and shops says they are not done yet by @NikonIndia Not sure if this is the service one would expect

[Raghuram Janapareddy @JanapareddyR]

@NikonIndia you should engage Optical shops to sell your lenses only if they have qualified personnel to take measurements & markings. 17 weeks since I bought lenses at Optical Botique on MG Road BLR. 2 failed attempts. 3rd measurement taken by your professional. not delivered.

[Raghuram Janapareddy @JanapareddyR]

Dear @DTDCIndia you take one full day and not yet deliver the package. So disappointed

[Raghuram Janapareddy @JanapareddyR]

@DTDCIndia is there anyone senior in your organization who can look into service lapses. I booked a consignment as a birthday present and paid pick up charges and insurance. It is 24 hours and still no signs of pickup. Your helpline is of no use

[Raghuram Janapareddy @JanapareddyR]

@urbancompany_UC I lost faith in your service response. When I want to claim warranty your system keeps showing that “ no service personnel are free at this time” this appears very unprofessional

[Raghuram Janapareddy @JanapareddyR]

@TajFalaknuma - why is that no one anwers your calls even after 10 calls. My no. 9844037404

[Raghuram Janapareddy @JanapareddyR]

@Workafella @BabuMone Hope someone looks into social media post Mr.Vinod Babu

[Raghuram Janapareddy @JanapareddyR]

Is @Workafella mis-using the deposits paid by prospective corporate tentants? Have been chasing them for retuning our deposit amount for the last 9 months, as they did not deliver the office space even after 6 months of waiting. Lack of response and empathy. Public - be aware

[Raghuram Janapareddy @JanapareddyR]

Is @GodrejAppliance support so pathetic.
We got a new AC through Giriyas Bangalore and the condenser konked off within 6 months. Still under warranty. Neither the showroom nor @GodrejAppliance responding on time for the repairs.
Not sure, how Godrej reputation works

[Raghuram Janapareddy @JanapareddyR]

Hello @ACTFibernet

Thanks for your wonderful support
Thanks to Pulla Tao for his most customer friendly service

[Raghuram Janapareddy @JanapareddyR]

@SAPIndia @0xSymmetric @IPAOfficialPage @livemint #umajanapareddy

[Raghuram Janapareddy @JanapareddyR]

@SAPIndia @0xSymmetric @IPAOfficialPage @livemint @SyMetricSystems

[Raghuram Janapareddy @JanapareddyR]

@TenthpinMC

[Raghuram Janapareddy @JanapareddyR]

Walk the path alongside our Customers in their digital transformation journey https://t.co/5zVDxcH45Q

[Raghuram Janapareddy @JanapareddyR]

@AmazonHelp Imagine if I order 6 deodorant cans in bulk, if the return window is 15 days, then I have to use all the cans at one go, else @AmazonHelp can’t take responsibility if one or two cans don’t work. Amazing the Amazon didn’t understand consumer behavior in packaging the deals

[Raghuram Janapareddy @JanapareddyR]

@amazon @JeffBezos @ajassy if you can be good at service, at least be honest. Don’t delete support chats if your agents can’t resolve the issues. Avoid some dumb rears in the support

[Raghuram Janapareddy @JanapareddyR]

@AmazonHelp I ordered for 2 nos. Room fresheners delivered on 6 Nov with a return date possible by 16 Nov . As I can’t use the same fragrance room fresheners together, I used one first, I finished it on 3 Dec. today I started to use second can. It was defective, but the return deadline over

[Raghuram Janapareddy @JanapareddyR]

@AmazonHelp So your suggestion is, if I buy two room fresheners in one order due to discounts offered, after I receive the goods, I should use both of them immediately and check the product quality immediately and ask for a return or replacement within this short return time window.