JardinCorenda

[JardinCorenda @JardinCorenda]

@Uber_Support @Uber @dkhos @Uber @dkhos @Uber_Support
Your supervisor sent 1 message and then it's back to the level 1 support team responding with boilerplate messages and telling me everything I have in the above screenshots and they closed my chat again.

I even took a picture of my ID and no help

[JardinCorenda @JardinCorenda]

@Uber_Support
feel free to review the screenshots below and go find my chat conversations going back 6 weeks and explain how this is fair.
Sometime in the last two years Uber reviewed my records and supposedly found something fraudulent, without notice Uber locked my account.

[JardinCorenda @JardinCorenda]

@Uber_Support @Uber @dkhos
Do better

[JardinCorenda @JardinCorenda]

@Uber_Support @Uber_Support I still need help with my account and I really need a supervisor that can do something more than past the support script response

[JardinCorenda @JardinCorenda]

@Uber_Support So two days go by since this comment and the DMs and on the 6th I received the following message. Your escalation to the "Specialized team" seems to have resulted in the exact same copy/paste dismissal message I previously got.

[JardinCorenda @JardinCorenda]

@Uber_Support DM sent

[JardinCorenda @JardinCorenda]

I have a dozen more screenshots that all read the same. Uber has no phone number to reach as a rider, I spent 2 weeks searching for it and if Redditors can't find it, PS they HATE Uber, it can not be found. So after 6 weeks of no help I am reaching out here.

[JardinCorenda @JardinCorenda]

5. I reopen chat and ask for assistance or escalation
6. Uber repeats step 2 and 4
7. Go back to 1

Round and round we go. Both "Priority Support" contacts ghosted me after 1 chat message
How hard is it to allow me a chance to defend myself and provide ID to show you were wrong?