@neil6610i@JasAgarwal Right? Their AI refused to connect me to a human after multiple repeated attempts and when it finally allowed me to connect to a human, it took them 25 MINS to get assigned and respond.
@JasAgarwal@AmSharma_ They have changed how they operate in the past week. They just refuse to do anything straight forward way. Even the customer care takes soo long to connect now.
@swiggy@SwiggyCares@instamart_it
First they said they will connect with a supervisor then when i refused to not close the chat they said they cannot do anything and closed the chat. This is very very bad service from swiggy instamart
Complete fraud and scam
@swiggy@SwiggyCares@instamart_it
First they said they will connect with a supervisor then when i refused to not close the chat they said they cannot do anything and closed the chat. This is very very bad service from swiggy instamart
Complete fraud and scam
@SwiggyCares@Swiggy@instamart_it
No clear response or resolution has been provided. No investigation has been done. You have not spoke With the delivery person and not even the vendor who gave the products to the delivery partner
Instead have put all the blame on the customer
@Swiggy@SwiggyCares@instamart_it what kind of service is this. No resolution is being provided by the AI help or the executive agent. Even after emailing the response is 'cannot do anything about it'
I placed an order on Swiggy's "On Train" service at 6:45 PM. The delivery was scheduled for 10:40 PM, but it's now past 11:30 PM, the station has already passed, and I still haven't received my order. Swiggy has provided no response or support.
@Swiggy
Worst experience with Swiggy today
Called the delivery partner: He said his bike is not working so he can't deliver and can't cancel
It's been more than an hour since I ordered.
@Swiggy@SwiggyCares@Swiggycaresnot@WeAreSwiggy
@SwiggyCares What issue has been passed on??? What about the fact that i did not receive what i ordered ??? You are not taking anything into account i need to speak with a senior authority
I order a food on toing Swiggy but delivery boy came to doorstep and after confirmation he said this order is someone else and he takeaway order and In app marked delivered when I called to SDA he abuse me used abused language yet I haven't received my refund or order
@Swiggy
@SwiggyCares Just check my orders on swiggy food delivery, do you think i am going tk waste my time for 2 dies cokes and a damaged packet of little hearts
Stop troubling/scamming the customers check with the vendor and delivery partner
@SwiggyCares Kindly first check with you vendor and and delivery parter and then ask for images how can i send images for items that are missing
Where is the logic?????