@vibhu [ex-Amazon 19 year vet/VP here]
DTC undervalues operations. Most founders come from a branding background and are wonderful peace time CEOs. #blands
Most do not understand the sequential maturity of operations that lends leverage on margin and growth.
Can't think of a worse assertion than consumers don't want home deliver less and less. 2 decades at Amazon taught me that convenience always wins. What's more convenient than a packing showing up on your doorstep?
https://t.co/7KefVnzuM3
1/ The COO role, more than most positions at a startup, appears ambiguous to many people. That’s partly because the role changes depending on a company’s size, industry, stage, CEO, and many other factors.
Here is my take on what makes a great COO. 🧵
Here's a fun story - We spent months on our pitch deck... only to never give it once en route to landing our Series A!
One of my favs @emmacos covered the story and shared our deck-that-never-was in her story about our raise this morning.
https://t.co/9CoFkAayjp
@retailgeek It really is quite fascinating.
Never forget that One-Click-Checkout was only ever 10% growth at Amazon at it's peak.
And now the idea has been commodified to the max thanks to Apple et al...
@digitallynativ Sorry to be a "reply guy", just on Twitter atm.
Carrier Tax is usually 12% of P&L.
We (@shipiumdotcom) are laser focused on reducing that 5%-10%. We're the best route to relieve that tax rate. Exactly how we are thinking too.
(Just sharing we are kindred spirits on this.)
@digitallynativ For sure (former 19-year / VP here)
Growth levers were:
Price+Selection+Convenience
The thing is Price/Selection are played out. No comp edge now.
Convenience is 50% shopping exp & 50% shipping exp.
The Fast thing is confirming: the shopping half is commodified, too.
🤔
Thank you to @SCBrain for the interview opportunity. The questions asked really drove at the heart of retail's main supply chain problems.
https://t.co/zug4hw9toR
Consumers live in the Now Economy. They want more choice, fast and effortless delivery, and an exceptional experience. And they want it now. New @CommerceHub solutions can help your business give it all to them. #unifiedcommerce#marketplace#ecommerce
https://t.co/B58mc1f6gT