Scammers don't only attack DeFi protocols.
They attack the support gaps!
Every time there's an exploit, a token crash, or a major event, thousands of panicked users flood Discord and Telegram looking for answers.
This creates a support gap.
A window of opportunity when the real support team is overwhelmed, and:
Response times increase
Mods can't keep up
Scammers get what they are waiting for
They enter the chaos with fake support links, wallet drainer sites, and impersonation accounts.
Users who are already scared and confused click and end up losing their funds.
I saw this pattern over and over, leading me to build @Web3Automated
April alone saw over $600m stolen across DeFi.
Every single one of those incidents created a support gap.
Every single one of those gaps was an opportunity for bad actors.
The teams that protect their users aren't necessarily the ones with the best security audits.
They're the ones that never let the support gap open in the first place.
24/7 coverage isn't a nice-to-have in DeFi.
It's the difference between your users getting help and your users getting drained.
So protect your users 24/7 with https://t.co/mhaTrBNls8
The biggest problem holding back DeFi from mass adoption is the complicated user experience!
In DeFi, unless you’re a power user, have been in crypto for many years, and understand how the underlying infrastructure works, you will not be able to use DeFi.
Having to bridge between chains, swap whilst avoiding MEV exploits, and deciphering legitimate smart contracts from malicious ones is what deters most users from DeFi.
This is why CEX’s and Neobanks that integrate crypto seamlessly, like @Revolut, are onboarding more people into crypto than DeFi ever could.
Soon, the dApps that don't have agentic support on all their community channels to support, protect, and explain DeFi to their users will stagnate in growth.
To learn more about how you can bring agentic customer support to your DeFi community to improve, head over to https://t.co/Qs8dbRLiLb
@Web3Automated clients save over $1,000 per month, and 30 hours per week because our AI agents are 20x cheaper and faster than manual alternatives!
The @Web3Automated AI agents take over moderating and customer support to ensure your team can focus their time on product development, and see what your community is discussing in the @Web3Automated app.
These agents work across Discord, Telegram, front-ends, and emails.
Our waiting list is live, and we urge you to join to get prioritised ahead of the full release. 👇
https://t.co/DcHOpfVvqo
🚨 CoW Swap’s April domain hijack just proved it again, even top DeFi projects aren’t safe from phishing attacks.
Attackers redirected users to a perfect phishing clone of @CoWSwap and drained $1.2M from users in hours via malicious wallet approvals.
What's worse?
The support nightmare that follows, from thousands of panicked users flooding chats with “how do I revoke?” and “I got drained” messages.
@Web3Automated solves both problems in one go:
24/7, AI Chat Moderation that instantly detects & blocks scams/spam in real-time
24/7, AI Customer Support Agents that handle wallet troubleshooting, revokes, and DeFi guidance instantly
No more overwhelmed teams.
No more lost users.
Protect your community before the next hack hits by using
https://t.co/TPKO2pEPOV #DeFiUnited