Mother to kids and cats. Marketing pro and customer champ. Likes football, cricket and running as well as a drink and presents that come in small boxes.
@SkySportsF1 Please sort out your scheduling for the highlights shows. Fed up tuning in at the ‘start times’ only to find show has started. Spoilers almost every time and makes my husband even harder to live with... 😡😡😡
@Wayfair Your Chat and WhatsApp ‘customer service’ are a disgrace. My order was meant to be delivered on 12th March and apparently still will be! Good luck getting it in the DeLorean. How about giving customers the option to speak to someone.
Amazing act of kindness from Chloe Kelly. Protecting the sobbing Nigerian keeper from the cameraman. Not sure you’d see that in the men’s game. #Lionesses#womensfootball#FIFAWomensWorldCup2023
Lilly at @thameswater, you were a joy to speak with just now. Easily the best and most cheerful customer service call I’ve had, probably ever. I hope your management team recognise you for the asset you are. #CustomerService
@OfficialFV Oh, and if you’re going to insist only the person whose name is on the order can speak to customer services, please don’t then tell them to go online and fill in a form - the person who called you first could have told me to do that.
@OfficialFV When designing a CSAT survey, you might want to include if a) all the items were actually delivered (they weren’t), and b) if those that did arrive were all the correct colour (they weren’t).
Can we make a deal that the lads who’ve been carrying the Queen’s coffin all day, never have to buy a drink again? #HMTheQueen#QueenElizabethII#soldiers