@michelle191059@HannahDellarmi@Tesco Are you using app? I've just updated my order, I got a second on the order page and clicked on basket before it went to the 'waiting room' page. I then clicked 'home' and went from there π€
@currys 2 damaged fridge freezers, impossible to speak with someone this morning, webchat...not switched on because it's impossible to find how to use it. You have our money and we have no fridge freezer and at the moment no way to resolve this issue.
@SportsDirect_CS trainers ordered to be used over the summer still not arrived? I have no faith in you to deliver and should have taken a refund. What next? No refund, no trainers....what do you suggest now? Original order 1 month ago...
@SportsDirect_CS I asked for further confirmation of the product as the description says black and the trainers i ordered a month ago and still don't have were supposed to be grey/black, this message remains unanswered.
@SportsDirect_CS Georgia, please don't ask for my order number again, check DM for a few unanswered messages I have sent you. You arranged express delivery for a replacement, I asked about timescales as I have been away from home, no reply.....
@SportsDirect_CS the saga continues, i cannot express how angry i am because unlike your company i work in a professional manner and would NEVER put a customer through this. 1 month on and I STILL wait for my Son's Birthday present. I received replacement today and it WRONG!!!!!
@SportsDirect_CS Hi Georgia, ive already done this with you, I've done this via Facebook DM, Twitter DM & email but here you go again APPSD40000048516354
@SportsDirect_CS initially i ordered trainers for my Son's Birthday on next day delivery, next day turned in to 5 days. Wrong item arrives, wrong item sent back beginning August, still waiting for correct item nearly a month after ordering, feeling ignored and very dissapointed.
@SportsDirect_CS my parcel sent back to you via Hermes via the return label you provided - tracking says on way to retailer, it's been saying this since 5 August!! You don't reply to twitter DM, Facebook DM, emails and your 'customer service' telephone line hangs up on customers
@SportsDirectUK
I paid Β£7.99 for next day delivery, should have been with me Friday. Arrived today with incorrect item. I have been waiting for a response regarding the delivery charge since Friday and now the order is wrong.
@SportsDirectUK beyond angry now, I'm upset....tried to resolve your incompetence by calling you and your automated message says goodbye and hangs up...no choice for me to hold.