B&CE

Provider of @PeoplesPension and B&CE financial products. For people, not profit.

[B&CE @bandce]

This page is now closed! Don't worry, there are still lots of ways you can keep up to date with everything, follow us here:

Twitter: @PeoplesPension
B&CE LinkedIn: https://t.co/bcwadBq65g
B&CE Charitable Trust LinkedIn: https://t.co/LZflmaUDfa

[B&CE @bandce]

@JAMarshall89 Dear Jessica,
I apologise this has not been resolved for you, If you could DM us your customer number, National Insurance number and date of birth I will look into this for you.

[B&CE @bandce]

@1967DAM @PeoplesPension Hi Dave

I'm very sorry you're having issues claiming your funds with The People's Pension.

Can you please DM us with your customer number and contact details and we can look into this for you.

[B&CE @bandce]

@PauloAndrew86 Hi Paulo

Please send us a direct message so we can locate your account details. We'd need your full name, address, date of birth and National Insurance and your current emplloyer.

[B&CE @bandce]

@davierich Hi David

Thanks for getting in touch.
1 You can leave the funds invested with us until your eligible to claim.
2 You can transfer funds to your new pension provider, check with your new provider first.
3 If you are 55 years you can look to claim your funds.

[B&CE @bandce]

@ShaunMalcomson Hi Shaun

Thank you for getting in contact.

So we can take a look into this for you, please call us on 0300 2000 555. We're open from 9am-5pm Monday-Friday.

Alternatively, you can get in contact with us using the following link: https://t.co/DNYSd8hKju

[B&CE @bandce]

@jimmyHe123 Hi James

So we can look into this further, you can call our team on 0300 2000 555. We're currently open from Monday to Friday, 9am-5pm. Alternatively, you can get in contact with out team using the following link: https://t.co/DNYSd8hKju

[B&CE @bandce]

@TinpotJ Good morning

Due to higher demand, our service levels are slightly longer than we would expect right now. We're putting provisions in place to reduce our service levels and return to our usual response times. I'm sorry for any delay you've faced.

[B&CE @bandce]

@sam_alexanderxo Hi Sam,

I'm sorry to hear of your bad experience. So we can look into this further please email us at [email protected].

Alternatively you can call us on 0300 2000 555, we are open Mon-Fri 8.30am -7pm, Sat 9am-1pm (closed bank holidays).

[B&CE @bandce]

@MaSuggitt Alternatively, If you need further assistance, please contact our customer services team on 0300 2000 555 (Our lines are open from 8.30am-7pm on Monday to Friday and 9am-1pm on Saturdays). Many thanks.

[B&CE @bandce]

@MaSuggitt Good afternoon,

Could you please explain which part of the contact form you’re struggling with?

It will usually provide an indication as to what details are missing if this isn’t accepted.

[B&CE @bandce]

@MaSuggitt If you need assistance, please call our customer services team on 0300 2000 555 (our lines are open from 8.30am-7pm on Monday to Friday and 9am-1pm on Saturdays) or use our ‘contact us’ page > https://t.co/DNYSd8hKju

Please note, our hold times may be slightly longer than usual.

[B&CE @bandce]

@MaSuggitt Good morning,

We were previously alerted to an issue where our members were unable to access their online account but this has recently been rectified.

[B&CE @bandce]

@lbd_drones We will continue to review our position and prioritise the best interests of our members.

[B&CE @bandce]

@lbd_drones As our funds track a variety of indices - and we are utilising some pooled funds with multiple investors – we are in close contact with our asset manager to review the feasibility of divesting from these limited holdings.

[B&CE @bandce]

@RoheetAgrawal Our teams are working heard to fix this, I'm sorry for any issues that are affecting you.

[B&CE @bandce]

@RoheetAgrawal Hi Rohit,

We’re aware of an issue affecting some members signing-up for an Online Account, resetting their Online Account or resetting their password, where the activation link received has already expired. 1/2

[B&CE @bandce]

@JayGreasley You may find it quicker to call through to us on 0300 2000 555 and speak to an agent directly. Our opening times are weekdays 8.30am to 7pm and Saturdays 9am to 1pm.

[B&CE @bandce]

@JayGreasley Hi Jay,

Thank you for getting in touch. Unfortunately, our average response times are slightly longer than we'd hope for currently and we're working hard to respond to every enquiry. I apologise for your delay.