@AirCanada how do I get booked onto a new flight when your phone number doesn't work??? Supposed to be flying to London with my baby and urgently need to sort something
@EveryoneActive I tried to submit a complaint on your app just now and it doesn't work. Why no communication about swim lessons being cancelled at Stratford today? Guy at the desk told us it was because we'd opted out of marketing?!?!
@vinted@vintedUK had something I sold stolen before it arrived at the buyer and your support team are blaming my packaging and not paying out. Who do I need to contact to resolve this?
@vintedUK had something I sold stolen before it arrived at the buyer and your support team are blaming my packaging and not paying out. Who do I need to contact to resolve this?
Avoid @WayfairUK. Received item in Oct, can now see it has live woodworm infestation. Want to get rid of it ASAP before they infest my floorboards. Returns process not adequate - requires me sourcing own packaging with no help from them. Woodworm likely in other items they sell
Hi it's just arrived and it's a completely different product from the one I ordered. I ordered a charger for the bathroom and you've sent a travel case that doesn't properly fit my toothbrush
@Checkatrade Hi, I know you have replied to my DM but am still waiting for a response to the original email to your customer service team. It's not a guarantee if you can't claim it. Reference number is in the DM please can you reply urgently as we need the money reimbursed to fix the issue.
@Checkatrade I haven't heard back about a recent claim I made and now my emails to your customer service team are bouncing. Please can you respond ASAP with how to contact you
@soho_home - struggling to get a response from your customer service after an issue when our sofa was delivered back in August. Please can you escalate this? Bit disappointed as not the service we'd expect from a luxury brand
@Checkatrade Phoning the help desk isn't convenient as I am in a job where I can't wait on hold during the day. Can I DM you the reference number for you to escalate it?