JenS

[JenS @Jenzy4685]

@Uber_Support hi, how do you make a claim for a refund on delayed train journeys?

[JenS @Jenzy4685]

@greateranglia Right last time I did that, your customer services said I had to contact uber and it wasn’t GA

[JenS @Jenzy4685]

@greateranglia @Uber there is constant back and forth of whom is responsible for delay reclaim requests. I booked my train from bishops stortford - lst yesterday via uber train travel. It took me 2:20mins to arrive to lst. Who receives my delay repay?

[JenS @Jenzy4685]

@greateranglia A train just passed us towards Cambridge?

[JenS @Jenzy4685]

@greateranglia A lot of kids arriving at broxbourne to get trains to school. No information at station as it’s closed so they don’t know to wait in hope they can travel or go home for the day!

[JenS @Jenzy4685]

@greateranglia any idea roughly for delays? Taken almost an hour to travel from bishops stortford to Roydon.

[JenS @Jenzy4685]

@greateranglia @greateranglia now being held at Harlow town and driver has no info…

[JenS @Jenzy4685]

@greateranglia been held at red signal at sawbridgeworth and driver has no info, any idea?

[JenS @Jenzy4685]

@greateranglia Engineers are on way to fix?

[JenS @Jenzy4685]

@greateranglia Driver just said level crossing issue?

[JenS @Jenzy4685]

@greateranglia To be clear services are running from lst - bishops stortford?

[JenS @Jenzy4685]

@greateranglia Phew!! Thanks

[JenS @Jenzy4685]

@JohnLewisRetail hi, what is the best contact for help with the account settings for JL money?

[JenS @Jenzy4685]

@greateranglia hello, just to check no trains from bishops stortford to Broxbourne today?

[JenS @Jenzy4685]

@Barclaycard hello, I need to change my Barclaycard from my maiden name to married name? How can I do this please? (No access to app)

[JenS @Jenzy4685]

@greateranglia Liverpool Street…

[JenS @Jenzy4685]

@greateranglia a lot of services to Cambridge are cancelled?

[JenS @Jenzy4685]

@greateranglia Broken down train, signal issues, plastic caught in the wind… wind blowing the wrong way. All seems the same these days

[JenS @Jenzy4685]

@greateranglia the 5:24 lst-camb going to leave soon? Hopefully not a repeat of last Fridays journey home disaster

[JenS @Jenzy4685]

@greateranglia Happy Friday (again….)