Support offered a "partial courtesy credit" but refused to tell us the amount unless we waived our consumer rights to dispute the unauthorized credit card charges. We need a Risk Operations Manager to look at this. Our local community text lines are completely bricked. Help?
Hey @Twilio@twiliodevs, our church is being held hostage by a $3,500+ international toll fraud bill. Hackers bypassed "high-risk" country locks via an API endpoint with zero MFA or alerts. We secured the account immediately, but support has ghosted our P1 ticket for 10 days. 🧵
We are New Vision Fellowship. We use Twilio exclusively for local church SMS. Automated bots routed calls to Ethiopia from a foreign IP, auto-refilling our card 7x for $970 before draining another $2,600 in a pending balance. Ticket #27682374 has gone completely dark.
@richardblackaby I was grateful for the opportunity to hear that encouragement in NC! Thanks for putting some wind into my sails, brother. Wish I could be there for the November prayer conference, but my church has plans to serve our local community on that day. Hopefully some other time, though!
@pastoraj_fbcwc@edstetzer Now, A.J… let’s not be extreme! Although my son did pause a Fox News Live show yesterday as they were featuring comments from viewers and one came up from a guy in Pine Hall, NC.
Grateful to be #OnMissionTogether with my brothers and sisters in Christ as a great movement of churches sharing one great hope via the @ncbaptist annual meeting!
@claysmith79 NASB 95 for preaching & the same or CSB for reading. Not crazy about changes to the 2020 NASB, but as it gets more printing it will sound strange for me to tell my flock I prefer the 95 update. LSB looks like a good successor when prices come down and apps pick it up.
@clovell33 I'm a pastor here with our students and already praising God for your work among them. If I could buy you a cup of coffee to catch some insights on how to give a strong invitation, please let me know. Either way, thanks for your ministry!
@pastorjgkell My former pastor once told of a time in which he an another guy in our church were on a hike with sticks fashioned to catch snakes. Only he said, "Jeff and I were out in the woods with these two hookers." #ToughDayToBeAPreacher