@Isabell58181424@TUIUK@TUIGroup@TUIUKcares Oh thatβs great to know! We ended up sending an email back to them copying in the CEO and the MD! Maybe Facebook is the next step alongside the ombudsman ππΌ
When you ask for a complaint to be directed to management/complaints department when @TUIUKcares offer nothing but βsorry for the inconvenienceβ to cancelling our holiday saying a flight had been grounded yet when you get to the hotel you meet people on the flight π€·πΌββοΈ #sortitout
@Isabell58181424 Flight!! Absolutely shocking customer service, I have a full a4 sheet written with everything wrong yet all they do is say sorry? We paid thousands of pounds for our holiday and they completely ruined it for us landing at 2.30am and having a 2 hour drive back home!
@Isabell58181424 Iβve posted several times and they have messaged me also. Been contacted via email yet they seem to have gone silent now Iβve requested it be escalated! Unfortunately a million βsorryβsβ in an email simply isnβt good enough!
When you received several emails from @TUIUK offering holidays for you to go on.. yet they canβt respond to a serious formal complaint from almost 8 weeks ago π€·πΌββοΈ#shockingservice#veryunhappy#TUI
@TUIUK @EatAndDrinkLDN @TUIGroup@TUIUKcares Had a similar experience and went into a store to complain on Saturday. Incredibly disappointed. Shocking service and wouldnβt feel comfortable booking with TUI again. Hope to hear some response from our complaint regarding our experience and that you hear back also.
GIVEAWAY β simply follow us and RT this tweet for the chance to win a Β£250 TUI voucher towards your next hol π Weβre thinking Florida π #TUITalks
Thank you @Joulesclothing for our gorgeous Tweed Percher Square Bed .. My cairn x Yorkie Mia loves to share it with her Doberman brother Ollie! πΆπ #TweedPercher#Joules#Joulespet
@RainbowsHospice @ActionDuchenne @HarryHill@DuchenneDay@worldduchenne Thank you for continuously supporting us and all the other families. What you all do is truely personal and amazing - @HarryHill Rainbows is based in Leicestershire and has an open day on 21st September 2019. It would be great for you to get in touch with them π§‘πππππ