Jessica-Alice Gillespie

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[Jessica-Alice Gillespie @JessicaAliceGi1]

@Isabell58181424 @TUIUK @TUIGroup @TUIUKcares Oh that’s great to know! We ended up sending an email back to them copying in the CEO and the MD! Maybe Facebook is the next step alongside the ombudsman 👍🏼

[Jessica-Alice Gillespie @JessicaAliceGi1]

When you ask for a complaint to be directed to management/complaints department when @TUIUKcares offer nothing but “sorry for the inconvenience” to cancelling our holiday saying a flight had been grounded yet when you get to the hotel you meet people on the flight 🤷🏼‍♀️ #sortitout

[Jessica-Alice Gillespie @JessicaAliceGi1]

@Isabell58181424 @TUIUK @TUIGroup @TUIUKcares Yet again a response of “sorry”..

[Jessica-Alice Gillespie @JessicaAliceGi1]

@Isabell58181424 @TUIUK @TUIUK @TUIGroup @TUIUKcares I am still waiting a response to my email from last week. #crossthets #dottheis #forgetthemiddle

[Jessica-Alice Gillespie @JessicaAliceGi1]

@Isabell58181424 @TUIUK @TUIGroup @TUIUKcares this needs sorting now!! #shockingservice #ignoredeveryday #stillgetblackfridayemails

[Jessica-Alice Gillespie @JessicaAliceGi1]

@Isabell58181424 Flight!! Absolutely shocking customer service, I have a full a4 sheet written with everything wrong yet all they do is say sorry? We paid thousands of pounds for our holiday and they completely ruined it for us landing at 2.30am and having a 2 hour drive back home!

[Jessica-Alice Gillespie @JessicaAliceGi1]

@Isabell58181424 I’ve posted several times and they have messaged me also. Been contacted via email yet they seem to have gone silent now I’ve requested it be escalated! Unfortunately a million “sorry’s” in an email simply isn’t good enough!

[Jessica-Alice Gillespie @JessicaAliceGi1]

@TUIUK I have messaged you this morning and no response.

[Jessica-Alice Gillespie @JessicaAliceGi1]

When you received several emails from @TUIUK offering holidays for you to go on.. yet they can’t respond to a serious formal complaint from almost 8 weeks ago 🤷🏼‍♀️#shockingservice #veryunhappy #TUI

[Jessica-Alice Gillespie @JessicaAliceGi1]

@TUIUK @EatAndDrinkLDN @TUIGroup @TUIUKcares Had a similar experience and went into a store to complain on Saturday. Incredibly disappointed. Shocking service and wouldn’t feel comfortable booking with TUI again. Hope to hear some response from our complaint regarding our experience and that you hear back also.

[tuiuk @TUIUK]

GIVEAWAY – simply follow us and RT this tweet for the chance to win a £250 TUI voucher towards your next hol 🎉 We’re thinking Florida 😉 #TUITalks

[Jessica-Alice Gillespie @JessicaAliceGi1]

Thank you @Joulesclothing for our gorgeous Tweed Percher Square Bed .. My cairn x Yorkie Mia loves to share it with her Doberman brother Ollie! 🐶💖 #TweedPercher #Joules #Joulespet

[Jessica-Alice Gillespie @JessicaAliceGi1]

@RainbowsHospice @ActionDuchenne @HarryHill @DuchenneDay @worldduchenne Thank you for continuously supporting us and all the other families. What you all do is truely personal and amazing - @HarryHill Rainbows is based in Leicestershire and has an open day on 21st September 2019. It would be great for you to get in touch with them 🧡💛💚💙💜💗