JhaJi Store

An Authentic and Honest Business from a homemaker 👩
Shipping pickles 😋 and memories 😇 from Mithilanchal, Bihar.
#MadeInIndiaBrand #CulturalStartup

[JhaJi Store @JhaJiStore]

@Kenny51686811 I'm sorry you feel this way, Kenny ji! Can I have your order number so I know the details of the shipment you're referring to?

[JhaJi Store @JhaJiStore]

@Adi_ka_adda Noted, Aditya ji. here's the new shipment:

https://t.co/zOqxyfouDG

you can expect it to dispatch tomorrow.

[JhaJi Store @JhaJiStore]

@Satbeer78120177 Satbeer ji, Aman mentioned he spoke to you about this. We're shipping you the new pickle jars by tomorrow, you can track the shipment here: https://t.co/FYBtXil7MW

[JhaJi Store @JhaJiStore]

@Musings_Mridul yes, we're working on issuing more proactive updates. really appreciate your feedback

[JhaJi Store @JhaJiStore]

@kusujit53 Sujit ji, your original shipment was delivered on 20th, and the oal pickle you have requested a replacement for is on its way: https://t.co/YAgXfcX3Cn

[JhaJi Store @JhaJiStore]

@sunilomrey the misisng kathal achar in your order has been picked up yesterday and it's on its way, Suneel ji: https://t.co/JU110Bxpwe

[JhaJi Store @JhaJiStore]

@LivingOnCusp It's possible that we couldn't verify the address or items in your order. We do try to reach you on the phone number provided at least 3 times before we cancel any order.

In any case, pls share your order number and I can specifically tell you what happened with your order

[JhaJi Store @JhaJiStore]

@claudeai we are encountering problem renewing our subscription. The option to renew isn't appearing on the billing page. Shows subscription not found. Ai chat pointed to contact sales but the submit button isn't working there either. Need help to renew it asap

[JhaJi Store @JhaJiStore]

@Avinash56642544 Pls share your order ID, Avinash ji. Will resolve this first thing in the morning

[JhaJi Store @JhaJiStore]

@sunil50426332 Sunil ji, I understand that the order was delivered on May 1.

We do have order confirmation and shipping updates going on whatsapp number including the day the delivery failed (30th April). The courier couldn't deliver that day because of heavy load.

https://t.co/HDjpua8C5y

[JhaJi Store @JhaJiStore]

@navbit Namaste Navneet ji, let me arrange a call back and we'll send the right item. This may be a genuine case of a mixup by our warehouse team.

[JhaJi Store @JhaJiStore]

@Jendor_pro @ShopifySupport @Shopify @ShopifyDevs @ShopifyEng Thanks. It got resolved. We will reach out to you if anything comes up ☺️

[JhaJi Store @JhaJiStore]

@ShopifySupport @Shopify @ShopifyDevs @ShopifyEng
Unable to update the payment method on my account. gives a 500 error upon trying to change the method. Is there a fix or workaround for this? URGENT!

[JhaJi Store @JhaJiStore]

@ShopifySupport Thank you for responding. We have sent a DM. Please check

[JhaJi Store @JhaJiStore]

@princeamitabh Thank you so much for sharing your experience, Amitabh ji! I'm glad we could make up for the original mixup on your order.

Hope you and the family love the flavors :)

[JhaJi Store @JhaJiStore]

@pinak_de9 @help_delhivery @jagograhakjago Namaste Pinak ji, let us escalate this and if the shipment doesn't deliver in next 24-48 hours, we'll send you a new shipment!

[JhaJi Store @JhaJiStore]

@abhishekt11 Abhishek ji, the tamarind chutney shipment we had sent was lost in transit. We dispatched another shipment y'day and that's expected to get to you by 30th. Sorry the team couldn't inform you sooner.

[JhaJi Store @JhaJiStore]

@aditya211286 Aditya ji, sorry couldn't respond earlier. Let me clarify.

We sent two shipments. The first one with khatt-meethi mango that you rcvd on 25th, and the other with garlic pickle and lal mirch, mango combo that you rcvd y'day.

On khatt-meethi, replacement ships out tomorrow.