@claudeai we are encountering problem renewing our subscription. The option to renew isn't appearing on the billing page. Shows subscription not found. Ai chat pointed to contact sales but the submit button isn't working there either. Need help to renew it asap
@sunil50426332 Sunil ji, I understand that the order was delivered on May 1.
We do have order confirmation and shipping updates going on whatsapp number including the day the delivery failed (30th April). The courier couldn't deliver that day because of heavy load.
https://t.co/HDjpua8C5y
@ShopifySupport@Shopify@ShopifyDevs@ShopifyEng
Unable to update the payment method on my account. gives a 500 error upon trying to change the method. Is there a fix or workaround for this? URGENT!
@princeamitabh Thank you so much for sharing your experience, Amitabh ji! I'm glad we could make up for the original mixup on your order.
Hope you and the family love the flavors :)
@pinak_de9@help_delhivery@jagograhakjago Namaste Pinak ji, let us escalate this and if the shipment doesn't deliver in next 24-48 hours, we'll send you a new shipment!
@abhishekt11 Abhishek ji, the tamarind chutney shipment we had sent was lost in transit. We dispatched another shipment y'day and that's expected to get to you by 30th. Sorry the team couldn't inform you sooner.
@aditya211286 Aditya ji, sorry couldn't respond earlier. Let me clarify.
We sent two shipments. The first one with khatt-meethi mango that you rcvd on 25th, and the other with garlic pickle and lal mirch, mango combo that you rcvd y'day.
On khatt-meethi, replacement ships out tomorrow.
@Ankynino Ankit ji, we promptly replace all such damaged shipments. I can see your order number in the image, will check on the order and dispatch the replacement shortly
@ankur2186@BandBajaateRaho@jagograhakjago Ankur ji, your order was refunded on Aug 8 after validating the failed delivery with DTDC. please rest assured that you'll always receive refunds or replacements if you're unhappy with the service. I feel sorry we couldn't serve you this time but hope that we do in future.