Jim Kalbach

Author, Instructor, Designer, Bassist.

Head of Customer Experience at

[Rosenfeld Media @RosenfeldMedia]

The Jobs to Be Done Playbook by @JimKalbach compiles techniques from across the field in one simple, practical reference that will help you get started working with JTBD right away. https://t.co/ooDrBjMNQp

[Reworked @GetReworked]

1. @JimKalbach of @Mural recommends that leaders take a beat to design their organization’s “rhythm of collaboration.”

To start, ask yourself: How frequently does a given team need to meet? How often do all-hands meetings really need to take place?

[Jim Kalbach @JimKalbach]

So cool to be back on a team with Laila and Mark!

[Jim Kalbach @JimKalbach]

@wolframnagel @solongsweetlime I actually wrote about that a number of years ago. Here's the post: https://t.co/zLjIqysWJ6

[Jim Kalbach @JimKalbach]

@lailavona @MaxJoles @IxDA @WoutHermans Agree. Collaboration design differs from facilitation in 2 key ways:
1. It accounts for a team's collaboration experience over time - rituals & habits, both sync and async.
2. Anyone can practice collaboration design, one intentional practice at a time: agendas check-ins, etc.

[Jim Kalbach @JimKalbach]

In case you missed our webinar on AI and JTBD with Evan Shore, check out this recap and interview.

https://t.co/8LCpv9J3hI

Evan's experiments are mindblowing!

#jtbd #ai #ArtificialIntelligence

[Jim Kalbach @JimKalbach]

"The format of the course gave me time to really digest JTBD."

That's what a participant said about our last workshop, "Job Maps from Beginning to End." Join our next session:

M W F
Feb 13, 15, 17
11:00am-1:00pm ET

https://t.co/B28oBRnhfH

#jtbd #jtbdtoolkit #jobmaps

[Jim Kalbach @JimKalbach]

JTBD is becoming the go-to framework for human-centered innovation in all types of teams and orgs. Find out how to run a project from beginning to end in our next workshop.

M W F
Feb 13, 15, 17
11:00am-1:00pm ET

https://t.co/B28oBRnhfH

#jobmaps #jtbd

[Jim Kalbach @JimKalbach]

@ferrydboer We have some resources over at https://t.co/iHXG6849nm, including live training and self-paced learning in addition to free downloads.

[Mural @Mural]

What is a culture of collaboration? And what intentional practices and strategic knowhow lead to that kind a culture?

Join MURAL's @JimKalbach and Bucketlist Rewards on Tuesday, November 15th at 10:00am PST for tools, tactics, and more. 👉 https://t.co/4Sbn0pR5Pg

[Rosenfeld Media @RosenfeldMedia]

The Jobs to Be Done Playbook by @JimKalbach compiles techniques from across the field in one simple, practical reference that will help you get started working with #JTBD right away. https://t.co/ooDrBjvcrP

[Matt Gunson (self-verîfied) @MatthewGunson]

It's amazing to me how much sound theory is available to corporate leaderships to help them see where the puck will be yet they choose to react to market forces (where the puck is) in ways that lead them to their own demise.

[Jim Kalbach @JimKalbach]

Today at 12noon ET

JTBD Untangled with special guest Ruth Hartt.

https://t.co/PoJ5psH4EM

[Jim Kalbach @JimKalbach]

Tomorrow: Join our free community call to talk about all things #JTBD.

For this episode of JTBD Untangled we have special guest @ruth_hartt to discuss her experiences using JTBD to promote the arts.

https://t.co/PoJ5psYFwk

[Jim Kalbach @JimKalbach]

This coming Tuesday: JTBD Untangled, our free community call to talk about all things #JTBD.

This time we have special guest @ruth_hartt to discuss her experiences using JTBD to promote the arts.

https://t.co/PoJ5psYFwk

[Carmelle 🍍🤎💛 @CarmelleXtheSea]

Your insights, along with @DebMashek’s perspectives, and @JimKalbach’s leadership of #WorkIsSocial workshop made an indelible mark on me. I hope you will all be back in Nov for #WorkIsHuman Cc: @territory_co @paleka @creativemorning @DesignWeekPDX

[Jim Kalbach @JimKalbach]

JTBD has lots of practical applications that people have been exploring for the past 3 decades or so.

Come learn how @ruth_hartt uses #JTBD in her work during our monthly community call "JTBD Untangled."

https://t.co/PoJ5psYFwk

[Jim Kalbach @JimKalbach]

JTBD has lots of practical applications that people have been exploring for the past 3 decades or so.

Come learn how @ruth_hartt uses #JTBD in her work during our monthly community call "JTBD Untangled."

https://t.co/PoJ5psYFwk

[Jim Kalbach @JimKalbach]

JTBD is a great approach for start-ups to understand their markets BEFORE launching a product.

Read more in my recent post: https://t.co/nJLzPcRv7d

#jtbd #startups #research #humancenteredbiz

[Jim Kalbach @JimKalbach]

Next Tuesday: JTBD Untangled!

Join our free community call to talk about all things #JTBD.

This month we have special guest @ruth_hartt to discuss her experiences using JTBD to promote the arts.

https://t.co/PoJ5psH4EM

#jtbd #webinar #jtbdtoolkit