@jad8777@StevenDL21@CoachJonBeck Many of them probably have already been coached, treated in the same negative derogatory style as they now use to coach/lead. It’s why the style continues, because they think “it was done to me, so it must be right”.
“W. Edwards Deming, an American management consultant was once asked by a manager how he should go about "trimming his deadwood" and firing the ineffective employees.
Deming replied, "Were they dead when you hired them, or did you kill them?"” https://t.co/pRK8lZhIhy
@LNER seriously....how many failure can one journey have ? Broken air con, broken WIFI and a buffet car out of action. All on a London to Aberdeen journey and the hottest day ever at just under 40degress C.
Wow, just WOW. ‘Delivering unbeatable service’...really !! 😂😂
@LNER hope the prejourney checks have been done...fuel, oil, water, brakes....Pity the satisfaction of your paying customers doesn’t get much consideration....
Air con broken down, WIFI not working, toilets not flushing. Just what are you spending my extortionate fare price on?
@LNER@LNER Sort our your customer service.
35 deg heat and you think it acceptable to include carriages with broken air con on the 14:00 London to Aberdeen. Yet you charge full price and use the severe temperature as an excuse for the excessive departure delay from London.
@kbjanderson Thanks you for this teaching. I had no idea what Daruma was before I read your tweet. Now I understand the concept of Daruma dolls in relation to goals setting and fulfilment.
Thank you Katie.
Today will be a day packed with awesomeness! Super excited about attending ICANLIVE in Leeds. Inspiring speakers, and firewalk. Investing in yourself is the best investment. 4 hour drive🚘 Done ✅ #icanlive#Committed#MindOverMatter
Monday Motivation. Excited to be performance coaching today at Swindon Academy.
Shaping lives, giving hope & inspiring young adults on their personal journeys.
“The only way you can fail is if you quit, never quit, keep pushing, you will get there in the end”.
“The expert was once a beginner”.
I constantly remind the high school students who I am coaching, that ‘anything is possible if you want it enough’. Go do the work!
Many leaders don’t understand, that to undergo improvement transformation requires far more than ‘copy-paste’ of others systems and applying it to their business.