@PizzaExpress hi! We visited at the weekend and had issues with the app. We couldn’t claim our member stamp- can you help with that at all if I provide our receipt? Thanks ☺️ 🍕
@BlenheimPalace I am horribly worried our illuminated trail will be cancelled again, for the second year in a row. Is there any way we can look to swap dates before it possibly being cancelled?
@Selfridges hi! I’m having trouble finding/using a link to book breakfast with Santa. Can you help at all? We did stories with Santa a few years ago and my daughter loved it 🎅🏼🥰
@sainsburys I returned the worst, but needed the rest so I had no choice but to take them away with me. Didn’t have time to go into store and re-pick the items myself or spend more money while I waited for a refund.
@sainsburys my online collection today is awful. Multiple items squashed under heavier items, fruit juices leaking all over most of the items in the tray and pots burst open leaking. purely down to poor picking on the shop floor. If time allowed I would have repicked most of it.
@Petit_FernandIT pllllllease bring back the moon illustration on your labels! It’s perfect for my daughters name and she’s so used to the moon on a set i ordered a while ago!
@Selfridges I’d like to send some appreciation to Alice at the Smiggle concession in Birmingham bullring for swiftly sorting a refund out over the phone for me today. After the selfridges customer service team have struggled for over a week, - Hooray for Alice. 🙌🏻
@sainsburys hi, I’ve found a piece of plastic in my food today? Packaging was different to previous but couldn’t see that the plastic had some from the packaging so unsure where it came from? Thanks for any feedback,
@CostaCoffee can I pass on some appreciation to Lydia in particular and her team at merryhill/next Costa coffee. Provided some great customer service for my enquiry during a busy lunch service. 🙌🏻
@sainsburys hi, collected my online shop this week and after getting home realised both packs of tomatoes are mostly crushed, and burst, leaving the tomatoes unusable. I wouldn’t pick these in store so would like a refund if possible? Many thanks.
@vinted hi. You’ve charged me for a bump on a listing you’ve deleted, because an error occurred when I was uploading. How do I get in contact to arrange a refund please?
@MimiandLulaJ hi guys. I’m having trouble checking out on your website. I’m being asked down download something with a long long name, when declining, the checkout button isn’t refreshing?
Thanks!