John Conley

[John Conley @JoeCon114]

@JeepCares 70+ days. $2451. 20+ contacts with Jeep cares.
No goodwill, no buyback
Filed with KY AG, FTC, BBB, NHTSA

JEEP: YOU CAN DO BETTER!

[John Conley @JoeCon114]

@JeepCares So happy to be Jeep free. Never again will I own a stellantis vehicle

[John Conley @JoeCon114]

@DanLupi559528 @Jeep @JeepCares @MaximePicat @NHTSAgov @Stellantis @USAutomakers @USDOT @Wagoneer @WagoneerCxSvc The saga continues. They have the worst customer service and poor quality. It was over 70 days to get my PTU replaced at my expense. I finally traded for a Honda Passport

[John Conley @JoeCon114]

@JeepCares Be careful with those wranglers

[John Conley @JoeCon114]

@JeepCares I’m starting to see why they won’t stand behind their Jeep Cherokee

[John Conley @JoeCon114]

@JeepCares 70+ days. $2451. 20+ contacts with Jeep cares.
No goodwill, no buyback
Filed with KY AG, FTC, BBB, NHTSA

JEEP: YOU CAN DO BETTER!

[John Conley @JoeCon114]

@Steel_Bayani @mysticatt @JeepCares 🏆 Quality & Customer Satisfaction
Consumer Reports 2025 Rankings:
•Stellantis Brands:
•Jeep: Ranked #32 (last place)
•Dodge: #28
•Alfa Romeo: #27
•Chrysler: #16 (best among Stellantis brands)
@StellantisNA

[John Conley @JoeCon114]

@Steel_Bayani @mysticatt @replyguymichael Thanks @JeepCares . I’m waiting on my PTU not covered by recall

[John Conley @JoeCon114]

@JeepCares 🏆 Quality & Customer Satisfaction
Consumer Reports 2025 Rankings:
•Stellantis Brands:
•Jeep: Ranked #32 (last place)
•Dodge: #28
•Alfa Romeo: #27
•Chrysler: #16 (best among Stellantis brands)
@StellantisNA

[John Conley @JoeCon114]

@JeepCares #autoconsumerrights

[John Conley @JoeCon114]

@JeepCares #FCAIssues

[John Conley @JoeCon114]

@JeepCares 1 in 1 Jeeps will have a failure not covered by @StellantisNA

[John Conley @JoeCon114]

@JeepCares Another canned response. Laughable! @StellantisNA

[John Conley @JoeCon114]

@JeepCares I’m going for a drive in my new passport that I traded my junk Cherokee for

[John Conley @JoeCon114]

@ElijahKeller10 @Jeep I traded mine for a Honda Passport yesterday. Jeep takes no ownership of known failures and will drag out your case for months promising to call you

[John Conley @JoeCon114]

@JeepCares Update: Phil @JeepCares basically told me to pound salt today. He told me that I should have worked out something with the dealership and that @JeepCares has nothing to do with my failed PTU.

Jeep: thanks for 77 days of minimal replies and zero ownership of a known failure.

[John Conley @JoeCon114]

@JeepCares Still no response. There’s still time to get a call or email in to me with a resolution. 76 days in

[John Conley @JoeCon114]

@camryn_sawyer @JeepCares Agreed. I’m 76 days in looking for resolution with very little feedback at all from @JeepCares

[John Conley @JoeCon114]

@JeepCares This is the same canned response I keep getting with no follow up or resolution. Prove me wrong, please! I’ll be waiting but not holding my breath.

[John Conley @JoeCon114]

@JeepCares Someone else has voicemail at her extension 4063128. I left another message asking for call back this morning

[John Conley @JoeCon114]

@JeepCares Contact my case manager Elise. I’m sure she knows me

[John Conley @JoeCon114]

@JeepCares Case# 93246234

[John Conley @JoeCon114]

@JeepCares I’ve made plenty of private messages with no resolution. It’s time to make public statements about my displeasure

[John Conley @JoeCon114]

@JeepCares

[John Conley @JoeCon114]

@JeepCares FYI, I was promised another call back today that didn’t happen. I’ve lost count on promised call that never came.