@Hermesparcels This is just unacceptable. Please can I get an area manager to contact me by telephone so I can explain, and hopefully you can take remedial action with the driver. PS We have parcels waiting to be collected by yourselves also.... 3/3
@Hermesparcels We have full time secuirty on the gates who accept parcels, and CCTV overlooking the gateway. Your drivers never attempt a delivery, or even pull up to the gate!! Online chat lies also and promises delivery ETC, but never pull through... 2/3
@Hermesparcels Your delivery driver is Cardiff is incapable to deliver to our buissness address. Many members of staff who should have had a parcel delivered by yourselves all receive the "We tried to deliver your parcel today but you weren't in" Correction you never attempt. 1/2