@JagexSupport hello reaching out for the 100th time, you are ignoring me here now too which is amazing, im here to follow up on #5958203, marked solved after showing all proof I was hacked and banned, now you disabled my account for no reason and now ignoring me on X too
@JagexSupport hi there it seems like you guys are purposefully ignoring my messages, what's going on with your support? you guys went cold on me here now too?
@JagexSupport in game name is Yess chef, was hacked, banned, I appealed it with no update or response just marked
"solved" ive shown proof and reached out multiple times, now my account is disabled. can you explain what is going on? its been 2 months
@JagexSupport this is beyond unacceptable. My account was hacked, banned, and then disabled, and after months of proof and follow-ups, I’ve had zero real support. Tickets marked “solved” while I still get UK login alerts — it’s pure negligence. . Fix this before I take it public.
@JagexSupport what's going on over here bud, sent y'all all the proof u need, "solved" with zero action on my account or any emails detailing what was solved???????????????
@JagexSupport it’s been weeks with zero movement — my last ticket was marked “solved” even though the account’s still disabled and I’m still getting UK login alerts. Please escalate this to someone who can actually review the case.
@JagexSupport me again , it’s been about a month now since my account got hacked, banned, and then disabled — and i still haven’t heard anything back from you guys. i’ve already submitted all the proof and info you could need? can someone please check on my case????
@JagexSupport I’ve been getting emails showing someone logging into my account from the UK. I already changed my email & password and submitted an appeal with proof, which was marked “solved” but never resolved. Now my account shows as disabled — can someone please look into this ASAP?
@JagexSupport So just to clarify you’re suggesting I open another ticket for the same issue even though thats what caused the first one to get closed as a duplicate? That logic seems flawless.
Maybe instead of telling people to start over you could make sure the existing ticket gets looked at
@JagexSupport@JagexTwisted
i know you guys are receiving and unholy amount of the same story but is borrowing gear from a friend/clan member considered RWT? got hit with a temp ban after borrowing gear from irl friend without warning on both accounts. have all trades recorded
@CashSupport hi, I changed my phone number and cannot access my cash account ($joeymane20) i even verified my debit card and social and still can’t be verified. Is there anyway to merge my old account or transfer funds to my new account ($joeymane67)