Rhea

Self proclaimed foodie who loves weekend getaways, appreciates honesty & bone crushing hugs.

[Rhea @JoeyRhea]

@PMOIndia how are we supposed to travel within India when it is not safe & easy to do so?

[Rhea @JoeyRhea]

Highly unprofessional conduct & threats by local travel operators during our Andaman holiday.
For a destination that depends heavily on tourism, stricter regulation & grievance redressal is required.Requesting urgent intervention by authorities.
@Andaman_Admin @TourismAndaman

[Rhea @JoeyRhea]

Highly unprofessional conduct & threats by local travel operators during our Andaman holiday.
For a destination that depends heavily on tourism, stricter regulation & grievance redressal is required.Requesting urgent intervention by authorities.
@Andaman_Admin @TourismAndaman

[Rhea @JoeyRhea]

@atlys @MVEP_hr @VFSGlobal Still awaiting a response on my DM's.

[Rhea @JoeyRhea]

@MVEP_hr Multiple attempts to contact the Croatian embassy in Delhi WRT our visa have been met with failure. No response to emails, our passports have reached the embassy over 50 days ago & the travel date is only 13 days away! Please help & guide with a way forward.

[Rhea @JoeyRhea]

@atlys @MVEP_hr @VFSGlobal I have sent the details vis DM. Including my @VFSGlobal application numbers.

[Rhea @JoeyRhea]

@atlys @MVEP_hr Interesting that you say this given that I booked my appointment through you. I have sent 2 emails to Atlys asking for help/ updates on my visa, no response. Got in touch with your customer care via chat I was told to get in touch with @VFSGlobal

[Rhea @JoeyRhea]

@goibibo Finally managed to get a refund of 2 hotels in my gocash.

[Rhea @JoeyRhea]

Extreme negligence on the part of @goibibo @goibibo_tech where a solution offered by a hotel has not been extended to the customer for over a month! @MoHFW_INDIA please take note that when trips get cancelled due to #COVID2019 the company doesn't help close the issue.

[Rhea @JoeyRhea]

@AmazonHelp Hey! Thanks for the assistance. Have got the refund for the first order.
Here's hoping the second one arrives as well.

[Rhea @JoeyRhea]

@AmazonHelp Shared. Thanks.

[Rhea @JoeyRhea]

@AmazonHelp Your support team gives automated replies that don't solve the problem. I have waited patiently for over 2 months now while reaching out to this support team. How can this issue be resolved? It's a simple order cancellation.

[Rhea @JoeyRhea]

@AmazonHelp Have waited for 24 hours, no cancellation confirmation email has come in. I have now paid for the same product twice over the past 2 months. Would appreciate a call back & quick resolution please.

[Rhea @JoeyRhea]

@AmazonHelp Ok, I've cancelled the order, will wait for the confirmation email. Have placed a new order. *Fingers crossed* hopefully this gift will finally be delivered.

[Rhea @JoeyRhea]

@AmazonHelp Ofcourse I have. Your chat bot follows a flow chart that leads to no solution. Requesting a call back ensures my phone rings, I hear the welcome message & the call is cut.
I have tried cancelling the order so I can place a fresh order, but even that isn't happening.

[Rhea @JoeyRhea]

@AmazonHelp Great, how do I find out the status of my order? It's been pending for over 2 months now. I can see that if I place the order again it will be delivered by Monday. But there's no sign of my existing order. Can someone call me on this?

[Rhea @JoeyRhea]

Still waiting for a response to the DM wherein I've shared the hotels response that had come to me on 14th March!

[Rhea @JoeyRhea]

2 months & no closure on a hotel refund/ reschedule from @goibibo @goibibo_tech even though the hotel has offered a reschedule option.

[Rhea @JoeyRhea]

After a 28 minute call, this is the response I get even AFTER I have already forwarded all hotel emails to you.
#unprofessional
@MoHFW_INDIA please note what consumers have to go through during this time!

[Rhea @JoeyRhea]

@goibibo @goibibo_tech your customer support is too busy to respond to emails or schedule a call with a 'supervisor'.
A wait of 5 days & over 3 hours today has not been enough for your team to respond to emails wherein hotels have offered a solution to me directly.