Joke Haaijer

[Joke Haaijer @JokeHaaijer]

An example of healthy transparent ownership and leadership in communication

[Robert Sterling @RobertMSterling]

I just had the craziest experience at the airport.

We are about to board a flight to Atlanta when the pilot from the incoming plane walks out of the jetway. Guy is probably late 50s, salt and pepper hair, military look. The kind of pilot you instantly feel good about seeing on your flight.

Pilot walks over to the counter, gets on the PA system, and starts addressing everyone. “Folks, I’ve been doing this a long time. Flying one of these jets is easy. The hard part is looking at 130 people and telling them their flight is going to be delayed.”

Audible groans throughout the boarding gate. Most people here are flying to Atlanta as a layover before another flight. 130 people just had their day become a complete mess.

The pilot goes on. “I get it, trust me. But here’s the deal: During our landing, we had a small mechanical issue. I’m not your pilot for the next leg, but I don’t feel confident the jet’s safe to fly until we have a mechanical team look it over, and I don’t feel comfortable asking the next pilots to fly you guys until we get confirmation.”

He points at the agents next to him behind the counter: “Now, none of this is the agents’ fault. Please be kind to them. I’m the one who made this decision, not them, so any inconvenience you experience is my fault. Just please know that I don’t do this lightly, and I’m only doing it because I believe it’s in the best interests of everyone’s safety.”

Now this is where the story gets crazy. The pilot puts the microphone down, grabs his suitcase, and all the people in the gate…

Start clapping.

I’m not joking, everyone starts clapping for the guy. 130 people who just had their travel plans ruined give an ovation to the guy who made the decision and delivered the message.

All because he addressed them with decency and transparency, took ownership of the decision, made it clear that it was necessary, and explained why it was in everyone’s best interest.

It’s honestly one of the best examples of strong communication—of strong leadership, for that matter—that I’ve seen in a long time.

@Delta, whoever your Atlanta to Wichita pilot was this morning, he’s one of the good ones. Please tell him the delayed passengers of flight 1637 appreciate what he did.

[Joke Haaijer @JokeHaaijer]

Reaching Gen Alpha https://t.co/93aXoNvKMN

[Joke Haaijer @JokeHaaijer]

https://t.co/axrLQhCvwa

[Joke Haaijer @JokeHaaijer]

@0331Fred Dappere toerist!! ❤️

[Simo @SimoKohonen]

Prospective fix for #crowdstrike BSOD problem

- Boot to safe mode / Go into CMD from recovery options
- Rename the crowdstrike folder c:\windows\system32\drivers\crowstrike to something else
- Restart windows

[Accidental AppSec @Jedediah6]

@SimoKohonen Updates have been pushed but their servers are overwhelmed. Just rebooting a looped computer should fix it. Recommended to try that before the work around

[Adam Grant @AdamMGrant]

Most leaders value loyalty. Great leaders put a higher premium on integrity.

Loyalty is allegiance to power. You're expected to show deference and follow orders.

Integrity is allegiance to principles. You're expected to challenge orders that violate your mission or values.

[Joke Haaijer @JokeHaaijer]

The problem with many Christians these days is that we pretend to know everything, but we love no one, with the possible exception of those who believe exactly what we do and act exactly like we do. https://t.co/JbMvtt8qSA via @cnieuwhof

[Joke Haaijer @JokeHaaijer]

If God has all the same opinions your political party does, you're probably not worshiping God. https://t.co/JbMvtt8qSA via @cnieuwhof

[Joke Haaijer @JokeHaaijer]

@ytekedejong @IATA @KLM @Schiphol @Delta @AirCanada @telegraaf Ja viel me al op, al een tijdje geen ID check bij instappen.

[Joke Haaijer @JokeHaaijer]

Knowledge and Wisdom is a good combination ❤️

[Rob Hoskins @robhoskins]

Leaders today need to create a culture of intergenerational accountability in which spiritual mothers and fathers can impart their wisdom while the knowledge of the next-gen guides us into this fast-changing world.

[Joke Haaijer @JokeHaaijer]

@PieterOmtzigt Pieter, mijn stem heb je!

[Joke Haaijer @JokeHaaijer]

@PieterOmtzigt for president!
#kabinet

[Joke Haaijer @JokeHaaijer]

@RoyalFamily Verkleedfeest

[Joke Haaijer @JokeHaaijer]

@flintstoon Mario!

[Joke Haaijer @JokeHaaijer]

@JoshuaJurjevich And the hotels never have been so dissapointing 4stars 200 usd and 1star service and rooms #westinFLL

[Joke Haaijer @JokeHaaijer]

@JoshuaJurjevich I know right!!

[Rob Hoskins @robhoskins]

Disruption is inevitable, responding is optional, so is leadership.

[Rob Hoskins @robhoskins]

Another sign #asburyrevival is the real deal…they aren’t allowing shofars in the chapel 😁✅

[Joke Haaijer @JokeHaaijer]

@Tinekeceelen Omg