@VMware support platforms are not accessible. Need to log an urgent support case — how long before it’s working again? The maintenance is scheduled for tomorrow so would expect it’s working now. Please help resolve, thanks!
@PamGoldingGroup what's the "normal" turnaround time from sale agreed to completion? I'm 9 months in and still no sign of a target date. Every week there is a new issue with more delays.
@StandardBankZA I'm suddenly unable to make international payments. After weeks of no help I finally get told that my compliance overview is pending and I need to go into a branch. There are no branches outside of South Africa.
Why does @StandardBankZA make it so difficult for international customers. Every query is met with a standard response ... "You must go into a branch". It's called internet banking for a reason!
@ShepstoneLaw house purchase conveyancing in PMB completed but have since found out that both the gas and electricity does not comply (contractors said installation was "illegal"). Who's responsibility, yours or REMAX Midlands?
@we_are_soak Please explain why orders can be delivered next day, but damaged goods take 7 days for you to acknowledge the #aftersales enquiry? Surely you deliver more intact items than you deliver damaged? #makesnosense#pleasehelp
@fountaindirect1 Ordered a new shower tray which was delivered quickly, but have been sent a second hand/ used one ... have emailed details through requesting replacement. Hopefully this is a simple mistake and not normal practice? #sadface
@StandardBankZA@fcfortune It’s great that you are promoting all this positive news, but when are you going to deal with the poor service and negativity that it generates? You were quick to offer help, but this has not materialises into anything!
@StandardBankZA how do international customers unlock internet banking profiles (pw reset etc) without having to fly home and visit a branch? Surely the process for internet or telephone banking does not require a branch in country?!
@StandardBankZA Still nothing, this is really pathetic ... can you help or can’t you help? I don’t mind either way, but please stop wasting my time if you can’t.
@StandardBankZA Still radio silence ... guys, this is really poor service. How difficult is it to get a reply to a support request? What more do I need to do to ask someone to pick this up and provide assistance? #please#thankyou
@StandardBankZA[email protected] as advised above ... the irony of this is that I work for one of your subsidiaries in London and could do an internal Skype meeting to verify any details. I’m getting desperate, and month end is getting closed!