Jonathan Besser

Learning & Development professional; Dad to two daughters, Husband of 1 :-) ; Dog owner (walker) and (slow) triathlete.

[Jonathan Besser @JonathanBesser]

@ClaimsDepa76654 Why?

[Jonathan Besser @JonathanBesser]

@OfficialFV What's the point, I've spent hours on a phone call with your apparent customer support to be told that even though the hinge has come off the bed, a key part of the structure and integrity, its not covered. I don't want to waste even more time

[Jonathan Besser @JonathanBesser]

@OfficialFV Really disappointing that when a hinge comes out of one of your bed bases (frame), making the bed impossible to use, you don't count it as fundamental to the mechanism and hence not covered by your apparent 20-year guarantee .... #mustdobetter

[Jonathan Besser @JonathanBesser]

@premierinn .... 10-days of trying to get hold of you to confirm a group booking change and no response.

Do you need help with #CustomerService ?

@whitbreadplc

[Jonathan Besser @JonathanBesser]

@virginmedia Is there really any point?

[Jonathan Besser @JonathanBesser]

@virginmedia … why is your service so inconsistent and cr@p. No TV or internet …. How are we meant to work to pay the ever increasing fees? 10-weeks of shocking intermittent service
#virginmedia #virginmediadown #VirginMediaoutage #VirginMediaSortItOut

[Jonathan Besser @JonathanBesser]

@virginmedia Thanks for following up. Of course, not able to sisal to a human. The recorded voice tells me ‘ we’re sorry you’re having ongoing issues in your area, we’re working hard to fix it’
Trouble is it’s been intermittent and problematic for months

[Jonathan Besser @JonathanBesser]

#virginmedia #virginmediadown

Why is your service so consistently rubbish. I don’t think I’ve had a day without a problem for over 6-weeks. Sort it out

[John Bull @garius]

I appreciate not everyone is a massive nerd. So I'm going to attempt to explain what just happened in parliament.

Because it is BEYOND batshit levels of foot-shooting by Team Truss. /1

[Harry Wallop @hwallop]

If this turns out to be her final public picture, it’s an absolutely lovely one

[Inspiring Creative @InspiringCreat5]

Hi @BorisJohnson. Unfortunately, we cannot accept returns if the wallpaper has already been used. Please contact us if you have any other questions. Thanks.

[Parody Ken Clarke @MrKennethClarke]

Dear @BorisJohnson,

I hear Rwanda is a lovely place to spend your retirement.

Ken

[Jonathan Besser @JonathanBesser]

@matthewadamhook Is the race on for who will have shortest tenure in role - Zahawi or Barclay?

[Jonathan Besser @JonathanBesser]

@virginmedia @virginmedia .. stop treating us as idiots. Read all tweets. Understand our frustrations and that they’re coming from lack of info & action

[Jonathan Besser @JonathanBesser]

@virginmedia @LuGroves just spent another fruitless 30-minutes on phone with your 2nd line support. Pointless

[Jonathan Besser @JonathanBesser]

@virginmedia Constantly for days. What do you think we’ve done!

[Jonathan Besser @JonathanBesser]

@virginmedia @virginmedia FFS that’s really unhelpful

[Jonathan Besser @JonathanBesser]

@virginmedia WTF do you think we’ve been doing???
Calling twice daily getting same non-answers & BS. What else can we all do? Suggest reading full stream

[Jonathan Besser @JonathanBesser]

@virginmedia Fix not fox

[Jonathan Besser @JonathanBesser]

@virginmedia No info, no updates .... not being told if engineers coming or solution. 5 day time frame for Fox is appalling