@SecretaryPete@USDOT We are now being told that @Delta will not allow our children who have paid for tickets that minors are not allowed to fly until Wednesday. Before it was Tues. Apparently adults who buy tickets have more rights to get home than children.
@SecretaryPete@USDOT Were you aware unaccompanied minor airline tickets aren't valid if there's an "IT Outage"? There's an "Embargo" on unaccompanied minors. Well we are now. And our children aren't being rebooked for 3-4 more days thanks to @Delta
@Delta Sorry everyone. Its an IT outage. Lets just shrug our shoulders. An IT outage is now the new "inclement weather" policy and our rights as parents to be notified our children can't board a plane with a valid ticket because of an IT outage is absurd @PeteButtigieg
@Delta Their rights as passengers are apparently limited. Our rights as parents to be notified in a timely manner of our children not being allowed on their flight is apparently limited. And the supervisor's ability to make things right financially and otherwise is limited.
@Delta Just got off the phone with a supervisor. Our three children drove 2 hours to the airport today after receiving a confirmatory flight email only to be told no unaccompanied minors are being allowed on flights. Apparently all the supervisor can do is offer an apology.
Hey @Delta, can you explain how I received a notification in your app that my three bags were loaded onto my specific flight and yet they in fact were not? Does the bag tracker app actually work? Also I am still waiting on confirmation of where all three bags are 24 hours later.
Hey @PeteButtigieg, if we can scan a cartload of groceries with a hand scanner (or some places without!) and track a tiny pair of ear pods, how have we not made any advancements in airline bag tracking? This would be a win all Americans could get behind!
@Delta Hi @Delta,
I am still waiting to hear back on status of all 3 of my bags, especially after only two are recorded as being loaded onto a plane back to the U.S. Where is the third? Your first answer was “it should be with them”. How do you know? @USDOT@PeteButtigieg