Jonathan Mundy

Information and Operations Lead (and Partner) @EqualExperts. Exploring immersive tech as a hobby. Not getting enough golf.

[Jonathan Mundy @JonathanMundy]

@JohnLewisRetail I've been a fan of the partnership for years and even worked with you for a time, but I think I'm done. Several cancelled deliveries, now apparently lost in transit, needed to be here by tomorrow, and I've had indifferent CS chat and an incomplete refund 👏

[Jonathan Mundy @JonathanMundy]

@patrick_kidd 🤣 I can hear his pain

[Jonathan Mundy @JonathanMundy]

@f1fanzoe @Fantasy_GP Me either. Been a while since I had one actually. Guess somethings gone wrong somewhere 🤷‍♂️

[Jonathan Mundy @JonathanMundy]

@patrick_kidd But what a 10% 🤣 I’m good thanks, hope you can say the same

[Jonathan Mundy @JonathanMundy]

@patrick_kidd I remember this! The only reason I swore is I knew it would inevitably get publicity in ~30 years ☺️

[Jonathan Mundy @JonathanMundy]

@Hermesparcels I’ve had a notification to say my parcel has been delivered to my house. It hasn’t. 2 of us were in when it was supposedly delivered. Can you help me, please?

[Jonathan Mundy @JonathanMundy]

Hello @InterfloraUK! I hope you’re all good. Apparently my order has been delivered (confirmed by email and on account order status). Problem is we’ve been in all day and it’s not been delivered. Can you help at all? Thanks!

[Jonathan Mundy @JonathanMundy]

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[Jonathan Mundy @JonathanMundy]

@seanjreilly @lunivore @skipoleschris @awhitehouse @Kilkennykitten I’ve been on a twitter fast for months so only just caught up with this. I’ve unfollowed.

[Paul Stringer @paulstringer]

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[Jonathan Mundy @JonathanMundy]

@SkyHelpTeam I need to speak to someone urgently about a home phone line problem. Online help docs get me stuck in a loop. Phoning for help suggests the same call docs.

[Jonathan Mundy @JonathanMundy]

@adamb1976 @patrick_kidd That sounds far more plausible

[Jonathan Mundy @JonathanMundy]

@patrick_kidd You’re welcome, dude

[Jonathan Mundy @JonathanMundy]

@TheOpen I’ve tried on multiple devices and browsers and I just get an error each time I try to check out 😭

[Jonathan Mundy @JonathanMundy]

@JurysInnsHotels Mystery solved and we’re eating humble pie! My wife has realised the second charge was from the restaurant (just a coincidence the value was the same as the room). So apologies @JurysInnsHotels and thanks Alex for your help in working out what happened 😊

[Jonathan Mundy @JonathanMundy]

Hey @JurysInnsHotels my wife stayed at your Croydon hotel and was double-charged. She contacted the hotel on 3rd June and they agreed to resolve. All comms have been ignored since then. She's still waiting for a refund. Not cool!

[Jonathan Mundy @JonathanMundy]

Hey @RoyalFreeNHS - I just tried speaking to someone in SAU at Barnet about a change in appointment. Nurse was unhelpful, wouldn't pass me on to anyone who could check the system, and hung up on me while I was talking. Not how to treat your patients!

[Jonathan Mundy @JonathanMundy]

Thank you @sarahtgold @projectsbyif for guest-curating @azeem's @exponentialview and writing about trust, agency and accountability in digital economy https://t.co/3zx0EMCbmy #newsletter #technology #AI