Jonte Myers

Life-long learner, teacher, and researcher focused on improving mathematics instruction for students with and at risk for learning disabilities.

[Jonte Myers @JonteMyers]

We’re recruiting rural schools for Fraction Face-Off!—an evidence-based small-group math intervention for students with math difficulties (MD).
Join the study: https://t.co/Po9TYDdGpy

[Jonte Myers @JonteMyers]

We're recruiting rural schools for Fraction Face-Off!—an evidence-based small-group math intervention for students with math difficulties (MD).
Join the study: https://t.co/Po9TYDdGpy

[Jonte Myers @JonteMyers]

The gaslighting is real. The backlash is real.
But the evidence is real, too—
and so is the harm when it’s ignored. #EvidenceBased #SPED #EdResearch #STEMed

[Jonte Myers @JonteMyers]

@LennoxAir Lennox's response suggests I'm at fault for replacing my system. The reality is, if you had provided the necessary support and parts, I wouldn’t have needed to. Shifting responsibility doesn’t address the real issue. #Accountability #CustomerService

[Jonte Myers @JonteMyers]

@LennoxAir What are customers supposed to do when you don’t have parts available to fulfill your warranty within a reasonable time during the blistering summer heat?#needanswers

[Jonte Myers @JonteMyers]

@LennoxAir If Lennox had done better, I wouldn’t have needed a new system in the first place. Apologies don’t change the fact that I was left with no other option due to your lack of support. #AccountabilityMatters #CustomerServiceFail

[Jonte Myers @JonteMyers]

@LennoxAir Apologies without accountability don’t fix the problem. It’s not just about failing to meet expectations; it’s about failing to provide the support and options that should have been available. Saying 'sorry' doesn’t address the real issues. #DoBetter #CustomerService"

[Jonte Myers @JonteMyers]

@LennoxAir I spent over $3,000 on a new unit—why would I have done that if other options were available? No one mentioned temporary cooling or other warehouses. I was left with no choice but to replace the unit. #LackOfSupport #CustomerServiceFail

[Jonte Myers @JonteMyers]

@LennoxAir My dealer checked with multiple sources and was told the part was on backorder, with no availability locally. If Lennox truly makes every effort, why was I left without options for weeks in the heat? Quick repairs aren’t possible when the part simply isn’t there. #Accountability

[Jonte Myers @JonteMyers]

@LennoxAir My dealer was told the part was on backorder with no clear ETA and that submitting a warranty claim wouldn’t speed things up. How is that helpful when the part isn’t available in the first place? Waiting weeks in the heat wasn’t an option. #CustomerService

[Jonte Myers @JonteMyers]

@LennoxAir, it's not just about selling equipment—it's about standing by your customers when things go wrong. Timely parts delivery and clear communication are essential. I expected more from a company like yours. Do better. #CustomerExpectations #Disappointed"

[Jonte Myers @JonteMyers]

@LennoxAir response was dismissive—they expressed regret over my decision to replace the unit but ignored the fact that I had no other choice due to the unavailability of the part. They failed to address the real issue: timely support. #CustomerService #Accountability"

[Jonte Myers @JonteMyers]

@LennoxAir How can customers trust warranties if critical parts aren’t readily available? If a warranty means waiting weeks in the heat during summer, what’s the point? Reliability should include timely support, not just promises on paper. #CustomerTrust #WarrantyConcerns

[Jonte Myers @JonteMyers]

@LennoxAir says delays were beyond their control, but where’s the accountability? They regret I replaced the unit but didn’t have the part when I needed it. No clear communication, no alternatives, and no real apology. Just excuses. #CustomerServiceFail #FrustratedCustomer

[Jonte Myers @JonteMyers]

@LennoxAir claims my new unit (2 yo) could’ve been repaired. I agree and would have done so if the part had actually been available in the state! Why would I spend over $3K on a new unit if it could be fixed within a reasonable time? #CommonSense #FrustratedCustomer

[Jonte Myers @JonteMyers]

disappointed in @LennoxAir for leaving me with no choice but to buy a new unit. You’re the sole part supplier, yet you couldn’t deliver on time. Now they claim I didn’t let them address my concerns? #FrustratedCustomer

[Jonte Myers @JonteMyers]

@LennoxAir claims they would’ve helped if I had a warranty claim number. Too bad their own rep advised against it due to delays. Where’s the accountability? #HVACProblems

[Jonte Myers @JonteMyers]

@LennoxAir So my heat pump broke, and Lennox, the sole part supplier, couldn't get the replacement for 3+ weeks. Forced to buy a new unit, yet they say I didn't give them a chance to address my concerns. Should I have just suffered in the heat? #CustomerServiceFail

[Jonte Myers @JonteMyers]

@LennoxAir My 2-year-old heat pump died from a coil leak! No AC for a week in this heatwave! Replacement part not available in GA until next month?! Forced to buy a new $3800 unit! This is unacceptable! #LennoxFail #CustomerServiceNightmare #RefundNow

[Matthew Burns @burnsmk1]

Want some quick easy information about math instruction? Here's a new @YouTube channel that can help. https://t.co/Woh39t9rt5
@4ScienceofMath @math_corps @CECMembership @nasponline @TheNCII