Jordan

[Jordan @Jordan96271680]

Well thankyou for delivering the replacement. Shame you couldn't ensure it didn't have missing parts.
Really look forward to wasting another 3 hours on the phone trying to resolve the issue tomorrow @verynetwork @VeryHelpers

[Jordan @Jordan96271680]

Wow @verynetwork top marks for providing the worst customer service experience ever!! Over 2 & a half hours on the phone trying to request a replacement @michkeegan table that arrived damaged this morning.

Won't be ordering again.

[Jordan @Jordan96271680]

@VeryhlpersHub Scam

[Jordan @Jordan96271680]

@VeryHelpers @carolegym It's unbelievable, was told on Tuesday that delivery would arrive today. Now 6pm and no item in sight, now have to wait until Monday until I can call the helpline and waste another 3 hours.
Shocking service

[Jordan @Jordan96271680]

@VeryHelpers I have followed but there is no way to send a direct message.

[Jordan @Jordan96271680]

@verynetwork any ideas where my parcel delivery might be?
Spent almost 3 hours on the phone on Tuesday to be told it would be delivered today.
Now 6pm and no way of tracking the item

[Jordan @Jordan96271680]

@LauraOsbor98386 @verynetwork 🤯🤯🤯

[Jordan @Jordan96271680]

@verynetwork

Seems very strange that you have a new advance response chat set up today asking for DM details

[Jordan @Jordan96271680]

Hi There,

I don't wish to follow your account, would just like the replacement of the damaged order. As per my last message, I have already explained the issue to six of your colleagues over the phone.

[Jordan @Jordan96271680]

@VeryHelpers Hi Shivam,
It appears you have received the same "dont listen" training to your telephone call handler colleagues.

As I mentioned before - I don't not wish to follow the account, just wanted my damaged order replaced.

[Jordan @Jordan96271680]

@VeryHelpers @LauraOsbor98386 Hey Laura,
They have the number 0800110000 listed as the customer service contact online - this is actually incorrect, this number takes you through to the "Customer? We'll piss you off more line"

[Jordan @Jordan96271680]

@VeryHelpers Hi Joel,

No thanks, I don't wish to follow you on X nor send you another message. Is being transferred between six different departments and explaining the issue over and over again not enough?

Just wanted a replacement table please.

[Jordan @Jordan96271680]

@m_deverell 👍

[Jordan @Jordan96271680]

@bt_uk any reason why I keep getting cut off?

[Jordan @Jordan96271680]

@Russler_78 @bt_uk This seems standard for BT, no transparency in their chargers and seem to waste more time talking about broadband speeds Un requested than anything else

[Jordan @Jordan96271680]

@bt_uk I love it when I’m over charged by £210, kept on the phone for 45 minutes, explain the situation and then get hung up on. #customerservice

[Jordan @Jordan96271680]

@Argos_Online order number 247698819. Also still waiting on your insurance company to repair my wife’s car after one of your lorries crashed into her two weeks ago.

[Jordan @Jordan96271680]

@Argos_Online hi Argos, any idea where my order is? I’ve been waiting at home all day with zero communication. When I’ve called the contact number I’ve been told I’m next. #badcustomerservice