Russ Graham

Lover of sport, travel, food, comedy, street art & Bristol City. Tweeting on #digital , #marketing & #tech tings...

[Russ Graham @Russler_78]

.@qatarairways I have been waiting on the privilege phone line for over 3 hours and you’ve disabled live chat. I need to talk to someone asap. Please help!

[Russ Graham @Russler_78]

.@ServicesGovAU I can't get through in the phone and your email contact is broken. I am also unable to book the appointment I need. What shall I do now?

[Russ Graham @Russler_78]

@barcelohoteles Can I hire golf clubs at Monte Cass please? We are visiting for 4 days...

[Russ Graham @Russler_78]

@nswrta we have an urgent Rego query and your phone line is not working. We've submitted a form but cannot wait 10 days. Please help ASAP

[Russ Graham @Russler_78]

.@NOWTV Any chance of a reply please? #CustomerServiceFail

[Russ Graham @Russler_78]

@NOWTV we've moved abroad and I've been unable to log in to cancel my membership or access your support team. Can we do via email or DM please?

[Russ Graham @Russler_78]

@NOWTV we've moved abroad and I've been unable to log in to cancel my membership or access your support team. Can we do via email or DM please?

[Russ Graham @Russler_78]

@ServicesGovAU we move to Oz in a couple of weeks (me with passport and my gf with a partner visa). Other than passport and visa, we don't have the official residence documentation yet. Can we still enrol for Medicare please?

[Russ Graham @Russler_78]

@ASUSUK We have 2 Zenbooks (both ca. 2 years old); both have same issue where regularly screen goes green & laptop stops working until forced restart. This is clearly a manufacturer's issue. Please advise.

[Russ Graham @Russler_78]

@HMRCcustomers It's self assessment but we also have questions about our up and coming move abroad. We just need to speak to someone but all automatic routes lead to the call being dropped.

[Russ Graham @Russler_78]

.@HMRCcustomers we have been trying to get through to speak with someone for hours now. The calls keep dropping and we cannot pay pay our taxes until we speak to an advisor about certain issues. This is proving impossible. What shall we do?

[Russ Graham @Russler_78]

@TransportWAgov we move to Oz next month. We plan to buy a 2nd hand car in Melbourne and drive to WA where we will settle a month or so later. What do we need to do about car rego please?

[Russ Graham @Russler_78]

.@bt_uk our contract is ending. We want to carry on service but only for 6ms. Your advisor just said this is fine but will cost extra. He said he couldn't tell how much but that it will be no more "than a few quid" extra and money won't be taken until we agree. Is this correct?

[Russ Graham @Russler_78]

@axainsurance .@axainsurance - your team asked me for documents I'd already sent. I sent them again and still have heard nothing back. This is becoming ridiculous, please help

[Russ Graham @Russler_78]

.@axainsurance My claim is about 40 days old now and I've heard nothing from you. I've emailed several times and cannot get through on the phone. I've been on hold for nearly 2 hours now! How can I get some #CustomerService ?

[Russ Graham @Russler_78]

.@HomesProperty lovely place now available in #sw19 https://t.co/RYij9tcyzp

[Russ Graham @Russler_78]

.@WimbledonPrope1 , lovely place just come on the market https://t.co/RYij9tcyzp

[Russ Graham @Russler_78]

.@ladywimbledon - what a pad for the #Wimbledon fortnight!? https://t.co/RYij9tcyzp

[Russ Graham @Russler_78]

@easyJet Thanks Lulama, I have just sent a DM

[Russ Graham @Russler_78]

.@easyJet Why did you ask us to spend time, money & NHS resources to obtain a stamped and signed doctor's note only to reject it with no explanation? Please can you explain why you think wasting customers time and money like this is OK? .@easyJet_press @Flight_Refunds

[Russ Graham @Russler_78]

.@British_Airways - do u have any #CustomerService channels where I don't get directed to a useless robot or Indian call centre where calls constantly drop? U asked me to DM a week ago and still nothing. I expect better #CustomerExperience :( Are you able to assist us please?