@MattiSchroder@Shopify@PayPal @ShopifyPartners @tobi@ShopifyPlus They even tried to tell us they were keeping the funds in case customers who purchased wanted to get a refund BUT weren’t using that money for the refunds 🤷♂️
@DTCQuant @ShopifyDevs Same here, it’s just Shopify sessions converted data that is not reliable. It just seems that some sessions are not recorded as converted. My guess is paying by PayPal or coming back with an abandoned cart e-mail can alter the data
@DaveRekuc@klaviyo Export orders using Matrixify including coupon codes used. Google sheet and filter on the orders and just get the list of emails from those orders -> reimport in klavuyo